Job Description

Join us as a Senior Relationship Manager in Commercial Real Estate Finance

• We’re looking for someone to control strategic and day-to-day support for client services, business development and relationship building
• You’ll form part of the frontline client team and add value to the client agenda
• This is an opportunity to develop and manage the strategies used to maintain strong client experiences, making sure that excellent client services are being delivered
• Your time will be split between client meetings at their premises, collaborating with colleagues in the office, minimum two days a week, or as required, with the remainder working remotely

What you'll do

In this fast-paced role, you’ll be building deep relationships with your customers and prospects, developing quantitative and qualitative business cases for their borrowing requests, using these to estimate lending and service needs and requirements. You’ll also be providing effective business management skills through the management of existing client relationships, as well as serving as a liaison between the customer and business partners to make sure that all customer needs are met and updates are received by both parties.

You’ll also be:

• Assuming primary responsibility for origination and non-origination activities for a specified complex portfolio of customers, with a view to growing the portfolio especially via Business Development activities
• Assisting in actively managing the overall sector portfolio considering risks, capital allocation and other commercial factors
• Performing best in class credit stewardship, transaction execution and customer service, acting as a first line of defence
• Identifying and managing risks, including proactively managing problem loans, data quality and portfolio reporting
• Driving the delivery of financial metrics while minimising incidences of bad debts

The skills you'll need

In this role, you’ll need to have broad experience in the banking industry, including a regulatory and commercial environment. We’ll also be looking for you to have a deep understanding and significant experience in the application of risk management disciplines.

We’d also like you to have:

• Experience of relevant legal policies, regulatory and statutory obligations and risk management
• Credit skills suitable for the stewardship of appropriate customer exposures
• Experience of analysing complex financial information and identifying and structuring appropriate solutions
• Extensive customer and sector specialism knowledge
• Experience of line management would be beneficial

What else you need to know

Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role.

A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.

With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.

Hours

35

Job Posting Closing Date:

25/08/2026Ways of Working:Hybrid