Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer-term solutions across the country.

The Central Mediterranean Route remains one of the most dangerous migration corridors
globally, with significant protection concerns affecting vulnerable individuals transiting through
and residing in Libya. According to IOM data, a considerable number of migrants continue to
experience exploitative practices, necessitating protection services and comprehensive
support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary
Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM),
provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected
countries, such as Libya. Established in 2015, the program facilitates safe and expedited return
for vulnerable migrants, including women, unaccompanied children, the elderly, and medically
vulnerable individuals. VHR operates on a rights-based, protection-centered approach, offering
tailored support during migrants' stay, their return journey, and upon arrival in their home
countries.

Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR), the Senior Reintegration Associate (Protection) supports the implementation of reintegration activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information to facilitate their reintegration.

1.Coordinate and monitor the provision of reintegration support/post-arrival assistance to returnees in general from Libya, including services such as counselling and psychosocial assistance provided by specialized staff, as well as training and capacity building, job placement, socioeconomic reintegration, and relevant referrals, in accordance with IOM policies and project specifications.
2. In coordination with the VHR Project Manager, support the implementation of the reintegration project work plan; contribute to mapping and sharing best practices for reintegration activities.
3. Maintain an updated record of VHR reintegration cases and files, including vouchers and supporting documents, in accordance with IOM guidelines.
4. Distribute tasks among Reintegration case workers, set work-plans and follow-up on their performance, support with their monthly plans, review case-management outputs, and liaise with VHR project manager on complex cases, while coordinating closely with the receiving missions on reintegration case-management.
5. Support the provision of the VHR communication tools for the beneficiaries, including reintegration processes as well as case studies and stories of return.
6. Undertake field activities in an assigned area or areas, such as at transit centers, third party facility, to monitor and guide reintegration team in completing filed support activities.
7. Apply relevant Movement Operations SOPs and databases (including MiMOSA and PRISM/WAVE), and maintain professional, impartial, and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)
8. Maintain the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
9. Generate financial reports from SAP/WAVE to monitor the charges made under the active projects that fund the reintegration process which is used in the preparation of monthly, quarterly and annual reports to the donor.
10. Assist during audits, including providing support documentation and following up on audit-related actions in financial monitoring and reporting.
11. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in political or social sciences, Development Studies, Human Rights, International Relations, Law or a related field from an accredited academic institution with four years of relevant professional experience; OR
• High school diploma with at least six years of relevant working experience.
  

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Previous working experience with NGOs or international organizations is an advantage.
• Demonstrated experience in handling and reporting data with accuracy
• Good computer skills, including Microsoft Office applications.
  

Skills

• At least an intermediate level of MS office skills.
• Good organizational and coordination skills.
• Good communication skills (written and verbal).
• Ability to work with accuracy and attention to detail.
  

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, Fluency in English and Arabic is required. Working knowledge of French is an advantage

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage Demonstrates willingness to take a stand on issues of importance.
• Empathy Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
• Accountability Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies