Job Description
Senior Reinsurance Technician
Department: Claims
Employment Type: Permanent
Location: Cheltenham
To support the delivery of outsourced reinsurance services for PoloWorks clients, ensuring the accurate administration, accounting and reporting of proportional, excess of loss (XOL) and facultative reinsurance arrangements. The role also supports client onboarding, operational readiness, testing activities and ongoing service delivery.
Key Responsibilities
Prepare and review reinsurance statements, accounts and recoveries.
Process premiums, cash allocations and reinsurance transactions.
Monitor outstanding balances, reconciliations and recoveries.
Review treaty documentation and maintain accurate records.
Support onboarding, UAT and implementation projects.
Produce client reporting and attend stakeholder meetings.
Liaise with brokers, reinsurers and internal teams to resolve queries in writing and face to face.
Contribute to all aspects of discussing and onboarding new opportunities.
Achieve, maintain and develop own competence.
Supportive of the Line Manager and Reinsurance colleagues.
Skills, Knowledge and Expertise
London Market and/or Lloyd's market experience.
Experience communicating with all levels of internal and external organisations e.g. new starters to CEO / CFO level
Experience of outsourced reinsurance operations.
Knowledge of Lloyd's reporting requirements, including SRS.
Experience supporting onboarding, operational readiness or system implementations.
Experience participating in UAT activities.
Exposure to reinsurance or policy administration systems.
Attention to detail when handling large and sophisticated datasets.
Intermediate / Advanced Excel skills.
Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
