Job Description

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Why The Morgan Group?

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.

Morgan Core Values

We are Self-Starters

• • • In it to win it
    • We take initiative
    • Be accountable

One Morgan

• • • We are team players
    • We are inclusive
    • No Drama

We Get it Done

• • • We are reliable
    • We are effective

Raise the Bar

• • • We seek excellence
    • We learn from our mistakes
    • We strive to improve
    • Hold ourselves to high standards

Keep on Truckin’

• • • Embrace challenges & be optimistic
    • We are resilient
    • Choose positivity
    • We are level-headed

Reputation is Earned Daily

• • • Do the right thing
    • We are honest and have high integrity
    • We make good decisions
    • Our future depends on it

We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program
• Annual Bonus Program

How does Morgan Group benefit you?

Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

What You'll Do

Duties and responsibilities

Manage the operations, financial responsibilities and marketing for the assigned portfolio. These duties include but are not limited to the following:

1. Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.
2. Adhere to all Fair Housing laws.
3. Ensure the property offices and maintenance shops are consistently professional, clean, and well-maintained.
4. Supervise Community Managers.
5. Conduct quarterly (or more frequent), property inspections and check the accuracy of the Annual Archiving Checklist prepared by each Community Manager.
6. Manage all capital projects.
7. Work closely with the Development Team on new construction projects.
8. Prepare monthly financials, executive summaries and variance reports.
9. Provide additional financial information to owners and/or MORGAN senior management team.
10. Prepare and submit annual budget data to the Senior Vice President.
11. Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income.
12. Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Senior Vice President, marketing team and/or owner(s).

Create, maintain and encourage excellent resident relations This includes but is not limited to the following:

1. Promptly attend to and resolve escalated resident or vendor-related complaints/concerns.
2. Require all Team Members to be professional and friendly to the residents while adhering to MORGAN’s standards of non-fraternization.

Responsible for all personnel issues on the community by following the MORGAN standard. This includes but is not limited to the following:

1. Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Community Manager, Human Resources and the Senior Vice President.
2. Monitor professional growth of all direct reports and their respective staffs.
3. Ensure all team members comply with MORGAN’s dress code.
4. Complete meaningful annual performance reviews with all team members.
5. Certify required training is completed by all team members.
6. Confirm proper safety training is completed.
7. Comply with all training requirements set forth for this position.
8. Perform all Essential Job Functions on the Community Manager’s Job Descriptions as business dictates.

Non-Essential Job Functions:

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements:

1. Will need to be on feet (33% to 100%).
2. Will need to perform the following physical activities (50% to 100%).

Example:

bend/stoop/squat/kneel

Perform routine office duties such as filing into high and low cabinets; picking up debris on community.

climb stairs

Inspect and show community by accessing upper floor apartments.

push or pull and standing and walking

Inspect and show community.

reach above shoulders

Inspect community.

grasp/grip/turning and finger dexterity

Typing, writing, and supplies.

Lifting/carrying (supplies, resident packages, files, etc.)

Over 50 lbs.

Rare need (less than 1%)

Between 10 – 25 lbs.

Occasional need (1% to 33%)

Less than 10 lbs.

Frequent need (33% to 100%)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include, but are not limited to cases of paper, heavy resident packages and cases of soda/water. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements:

1. Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence.
2. Frequent need to see small detail.
3. Frequent need (33%-50%) to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements:

1. Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
2. Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.
3. Ability to read, write and understand English.

Driving Requirements:

1. Frequent need (33%-50%) to utilize personal transportation to inspect apartment communities.
2. Occasional need (1%-33%) to respond to after hour emergencies.
3. Must have a valid driver’s license, insurance and car registration if driving for business purposes.

Working Environment:

1. Constant need to be indoors (100%).
2. Frequently outdoors (33% to 50%) during all weather conditions.
3. Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example – apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.