Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

JOB SCOPE:

• Drive and deliver business objectives (sales, activity and quality targets) for the assigned region/cluster in line with company and bank partner priorities.

• Lead, motivate, coach and mentor Area Business Manager (ABM) and/or bank sales advisors to achieve consistent performance.

• Build a strong sales capability through structured training, field coaching and development plans; ensure high standards of product knowledge, advisory quality and professionalism.

• Establish a high-performance culture grounded in integrity, customer-centricity and compliance; strengthen engagement and retention of the sales force.

• Plan and manage people resources (recruitment, selection, onboarding, deployment and succession) to ensure healthy headcount and productivity.

• Build and maintain strong working relationships with bank partners and internal stakeholders to drive joint business plans, campaigns and service excellence.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Own regional sales performance (APE/NBP, product mix and activity metrics) and ensure delivery of targets and strategic priorities.

• Translate business plans into execution: set clear direction, cascade goals, monitor progress and drive timely corrective actions.

• Lead talent development: coaching, performance management, competency uplift and career progression for ABMs within the region.

• Drive recruitment, onboarding and retention strategies to build a sustainable, productive sales force with healthy manpower and engagement.

• Strengthen bancassurance partnership execution: work closely with bank branch/segment leaders to plan joint activities, improve referral flow and embed a harmonized working culture.

• Ensure strong governance and compliance with all regulatory, bank and company requirements (advisory process, documentation, sales conduct, TCF and data privacy).

• Analyze regional performance, pipeline and conversion; identify gaps and execute action plans to improve productivity and quality outcomes.

• Drive product and campaign execution: communicate propositions clearly, ensure readiness of sales force and track results against objectives.

• Manage customer and bank escalations within the region; coordinate with internal stakeholders to ensure timely resolution and service recovery where required.

• Prepare and deliver regular business reviews, forecasts and management reports; provide insights and recommendations to Sales Management and key bank stakeholders.

• Support organizational initiatives and ad-hoc assignments as required, including projects, process improvements and cross-functional collaboration.

JOB SPECIFICATION

a. Qualifications

• Degree in any discipline.

b. Experience

• Minimum 8 years sales management experience in the financial industry.

c. Knowledge

• Strong products knowledge especially in insurance.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.