Job Description

We're on the hunt for a Senior Recruitment Manager.

Are you passionate about building high-performing recruitment functions, leveraging technology to solve problems, and creating recruitment systems that scale? Do you thrive in fast-paced, high-volume environments where talent acquisition directly influences business growth and client success? If so, we're eager to learn more about you!

As a Senior Recruitment Manager, you will lead and continuously improve our end-to-end recruitment engine across multiple international campaigns. You'll work closely with Operations, Clients, HR, Marketing, and Workforce Planning teams to ensure we attract, engage, and hire exceptional talent at pace while delivering an outstanding candidate experience. This is a hands-on leadership role where strategy and execution go hand in hand.

If you have the following:

• 6–8 years of recruitment experience, including at least 4 years in a high-volume operational, contact centre, BPO, or fast-growth environment

• Experience leading and developing recruitment teams while driving performance, accountability, and continuous improvement

• Proven success building, redesigning, and optimizing recruitment processes rather than simply managing existing ones

• Strong experience managing end-to-end recruitment, including sourcing, screening, interviewing, assessments, offer management, onboarding handover, and workforce planning

• Advanced data analysis and reporting skills, with the ability to use recruitment metrics to make proactive business decisions and improve hiring outcomes

• Experience working with ATS platforms, recruitment technology, workflow automation tools, and recruitment reporting dashboards

• Practical experience using AI tools to improve sourcing, screening, candidate engagement, process automation, reporting, or overall recruitment efficiency

• Strong stakeholder and client management skills, with the confidence to engage senior leaders and client stakeholders using data-driven insights and recommendations

• Experience building talent pipelines, sourcing strategies, referral programmes, university partnerships, and employer branding initiatives

• A solid understanding of South African labour legislation and recruitment compliance requirements

We'd love to hear from you!