Pay Range: $27.37 - $31.37 /hr
$1,500 sign-on bonus
Schedule: Monday - Friday; 8:00 am - 4:30 pm
Office Location: 1400 W Greenleaf Ave. Chicago IL 60626

The Senior RC will provide community support, care coordination, and referral services to clients in the Recovery Services program; as well as services to clients who need less intensive case management services than ACT and CST. Services may include weekly visits for individuals who need more care, monthly visits for clients who need “light touch” case management and care coordination, or assistance in transitioning out of Trilogy services. They will facilitate aftercare services that ensure successful and independent transition into the community, by advocating for clients and linking them to external services as needed. They will also provide coaching and mentorship to newer RS staff and interns. The hybrid position will provide ongoing assessment of client needs and adjust services to meet the needs of the client, refer out, or refer to a higher level of care as indicated.

In addition to managing a caseload of aftercare clients and individuals needing ongoing care coordination, the Senior RC will manage a smaller caseload of higher needs clients with support and direction from their supervisor. They will provide client-centered, strength-based, and trauma-informed case management to clients with severe mental illness and co-occurring substance use disorders, utilizing a harm reduction approach. Treatment will be implemented via home, community, and office visits based on an assessment of needs, and with 60-75% of all community support services done in the community. Case management and care coordination services may be office-based.

Essential Responsibilities

• Work with a caseload of clients from Recovery Services level of care to transition to aftercare services following client graduation/discharge.

• Provide Care Coordination services to clients who need “light touch” case management and assistance navigating the healthcare system.

• Assist clients with referrals and access to specialty care and community resources as needed.

• Coordinate with the client’s treatment team and support system to develop recovery and aftercare plans.

• Ensure continuity of care by assisting graduating clients in need of support with connecting to external resources and services.

• Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.

• Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate.

• Model effective communication within the team model for a multi-disciplinary approach to client care. Coordinate care with interdisciplinary employees and family members to ensure continuity of care for clients.

• Provide mentorship, coaching, and training to new RS staff and student interns.

• Assess client’s personal, medical, emotional, social, and environmental situation through home, community, and office visits.

• Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated.

• Assist clients in identifying signs and symptoms of de-compensation. Work collaboratively with clients to identify coping skills to manage symptoms.

• Assist clients in learning and improving independent living skills, i.e., personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items

• Educate and assist clients with applying for entitlements, i.e., Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK

• Perform other related duties and/or projects as assigned

Qualifications

• Must have one of the following requirements:

• • Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field

• • Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting

• • Licensed Practical Nurse under the Nurse Practice Act [225 ILCS 65]

• • Certificate of Psychiatric Rehabilitation from a DHS-approved program, a high school diploma/GED, and two years’ experience of experience in a mental health setting

• • CRSS certification through IAODAPCA

• • Family Partnership Professional certificate from and in good standing with IAODAPCA

• • Occupational Therapy Assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with one-year experience in a mental health setting.

• 3 years of case management experience working with people with mental health/and or substance abuse diagnosis required.

• IMCANS Certified and proficient in assessment and treatment planning

• Valid Illinois Driver’s License with daily access to a vehicle. Must have $100,000/$300,000 auto liability insurance.

• Experience working with people with mental health and/or substance abuse diagnoses preferred

• Experience in community-based services preferred

Benefits

• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• Telemedicine
• EAP
• 403(b) Retirement Plan with Employer Match