Reception is the heartbeat of our practice. It is often the first smile a client sees, the calm voice during an emergency and the person who keeps the day running when everything else feels a little unpredictable.
We are looking for an experienced, confident, and approachable Senior Receptionist to join our friendly team at Waterlooville Vets for Pets. This is a fantastic opportunity for someone who enjoys leading others, takes pride in delivering exceptional customer service and isn’t afraid to roll up their sleeves and get stuck in.
You will work closely with our Practice Administrator to support the day to day running of the practice and make sure our high standards are maintained. When our Practice Administrator is away, you’ll confidently step into a leadership role, supported by our Head Nurse, Deputy Head Nurse and Practice Owner.
About you
We’re looking for someone who:
Veterinary experience would be welcomed but isn’t essential. We are much more interested in finding someone with the right attitude and a passion for delivering outstanding customer care.
The role
Flexible hours, ideally between 33 to 40 hours per week, spread over 4 weekdays, and one in four Saturdays. Shifts will include a mix of earlies, from 8:00am, and closes, until 7:15pm.
Your responsibilities will include:
What you’ll receive
Why Waterlooville Vets for Pets?
We believe great patient care starts with a great team. We work hard, support one another, and genuinely care about the experience our clients, patients and team have every single day, which is reflected in our online reviews and our practice values.
If you’re looking for a role where your ideas are valued, your leadership makes a difference and no two days are ever quite the same, we’d love to hear from you.
To apply, please use the link above, or for more information please contact Kirsti.elmer@vetsforpets.com
Location: PO7 7FG
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
