Job Description

Lifecare is seeking an organised, proactive and people-focused Receptionist to become the face of our Cockburn clinic. This role is ideal for someone looking to grow into a Senior Receptionist position and develop their career within our Allied Health team.

This is a permanent part-time opportunity (16–24 hours per week), working closely with and reporting into the Regional Practice Manager, and ideal for someone who thrives in a busy customer-facing environment and enjoys making a genuine difference to people’s day.

Why join Lifecare?

Make a real impact – Be part of a growing, forward-thinking clinic where your contribution truly matters
Supportive team culture – Work alongside a collaborative team that values what you bring
Room to grow – Access career opportunities across the wider APM Group network
Community connection – Build relationships with patients and the local community
Perks included – Discounted health insurance and wellbeing support

What you’ll be doing

• Delivering a professional and welcoming front desk experience for every patient
• Coordinating day-to-day reception and clinic operations
• Responsible for rostering and ensuring adequate admin coverage within set targets
• Completing clinic timesheets and supporting payroll processing
• Managing debt and supporting effective debt recovery processes
• Managing bookings, invoicing and general admin processes
• Building strong relationships with patients, health professionals and stakeholders
• Identifying opportunities to improve systems and service delivery
• Supporting coverage across multiple sites when required

What we’re looking for

We’re open to candidates from a variety of backgrounds — experience in a medical or allied health setting is desirable, but not essential.

• Experience in a reception, customer service, or administrative role (medical experienced highly regarded)
• A people-first mindset with a strong customer service focus
• Strong organisational skills and ability to manage competing priorities
• Confidence working in a fast-paced environment
• Experience with booking or practice systems (e.g. Nookal) is desirable, not essential

Ready to join us?

If you bring initiative, reliability and a genuine focus on great service, we’d love to hear from you.

About Lifecare Physiotherapy

Lifecare Cockburn Physiotherapy provides a diverse caseload across sports injuries and chronic conditions. You’ll work in a team that takes a holistic, client-centred approach to care.

With more than 35 clinics and over 300 practitioners, Lifecare Physiotherapy is committed to delivering comprehensive, patient-centred care. We also invest in our people through ongoing professional development and a highly structured clinician mentorship program.

Lifecare is one of Australia’s largest sports medicine networks, with clinics across four states. We are supported by our parent company, APM - a Perth-founded provider of health, employment, disability, and workplace services - enabling us to make a meaningful difference in people’s lives. Through APM, our team members benefit from strong career development opportunities while contributing to positive outcomes for the communities we serve.

Mobilise Your Potential - Join a team where movement matters—yours and your patients.

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We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.