Job Description

About Team:

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role:

The Senior Quality Test Analyst II position in Quality Assurance is responsible for leading or participating in testing of systems. This position works with management to enhance quality and process standards and to plan and execute effective and efficient test approaches to accomplish on-time and efficient delivery of high-quality software products and/or data. This position will usually have a diversified understanding of QA testing including different testing methodologies, legacy products, and new innovation/acquisition products.

Responsibilities:

Technical Excellence

• Serve as the SME for Quality Assurance and Test Automation best practices across the BAU Team.
• Configure, maintain, and administer testing tools, frameworks, and environments.
• Apply advanced technical knowledge to design and enhance testing systems, frameworks, and methodologies.
• Lead and contribute to technical discussions, communities of practice, and solution investigations.
• Design continuous testing practices to validate OLA/SLA targets and support long‑term product sustainment.
• Ensure test plans and designs are robust, fault‑tolerant, scalable, and meet technical standards.
• Challenge existing processes to improve productivity, quality, and maintainability of systems.
• Design and execute accessibility testing strategies aligned with WCAG standards (e.g., WCAG 2.1 AA), ensuring inclusive, compliant user experiences across platforms.
• Apply testing practices suitable for highly integrated, distributed systems, including validation across multiple upstream/downstream dependencies, third‑party services, and event‑driven architectures.
• Ensure testing approaches account for cross‑system impacts, data consistency, and contract compatibility in complex integration landscapes.

Operational Excellence

• Plan and execute manual, automated and performance tests with QA staff, project managers, technical leads, and SMEs.
• Monitor production services for availability, responsiveness, and user performance.
• Report issues and results, performing research and root‑cause analysis with thorough documentation.
• Partner with architects, developers, and system engineers to identify and resolve performance issues.
• Ensure corrective actions address underlying root causes and support long‑term stability.
• Audit testing strategies across delivery teams to ensure appropriate test coverage and safe deployment practices.
• Enhance test planning, defect tracking, metrics, and reporting methodologies.
• Plan and execute testing across highly integrated environments, coordinating with multiple delivery teams to validate end‑to‑end workflows and system interoperability.
• Perform accessibility validation as part of functional, regression, and release testing to ensure ongoing compliance and usability.
• Maintain clear traceability between requirements, test cases, defects, and releases using test management tools.

Product Delivery & Business Impact

• Develop and execute automated and performance testing to enable consistent, high‑quality product and service delivery.
• Collaborate with Product, Project Management, Engineering, and Operations to align testing with product requirements and quality standards.
• Conduct project reviews and ensure criteria are defined to safeguard quality of deliverables.
• Work across teams to build strong, consistent testing and automation practices throughout the business.
• Research and analyse emerging AI driven practices and technologies, providing recommendations to maintain a competitive edge.
• Validate product designs and test plans to ensure alignment with technical, functional, and business requirements.
• Support the technical roadmap through insights on tools, practices, and platform evolution.

Leadership & Collaboration

• Lead by example, consistently delivering high standards of quality and influencing teams positively.
• Provide training and support to team members and partners on QA best practices, automation, and process improvements.
• Build strong working relationships to improve collaboration, efficiency, and team satisfaction.
• Help remove blockers, resolve issues, and highlight risks impacting teams and delivery.
• Communicate clearly and adapt messaging to suit different audiences and contexts.
• Influence teams through data‑driven insights, strong communication, and well‑prepared guidance or presentations.
• Maintain approachability and foster trust, even under challenging circumstances.

Requirements:

Qualifications (Experience, credentials, etc)

• 5+ years of Quality Test Engineering experience.
• Bachelor’s degree in Engineering/Computer Science or equivalent experience.
• Strong understanding of QA methodologies, process improvement, and the software development process.
• Advanced written and verbal communication; strong research and root‑cause analysis skills.
• Proven ability to develop and execute complex automated and performance testing.
• Experience administering testing tools and environments.
• Basic understanding of working within budgets and awareness of industry trends.
• Demonstrated ability to innovate process improvements and enhance test methodologies and reporting/metrics.

Technical Skills (Unique technology requirements for this role)

• Practical knowledge of continuous testing practices (TDD/BDD, integration and contract testing).
• Experience with performance and scalability testing (e.g., Gatling).
• Experience with security testing, Real User Monitoring (RUM), and instrumentation including logging, monitoring, alerting, metrics, and health checks.
• Familiarity with Report Portal.
• Working proficiency with C#/.NET Core, JavaScript, GraphQL, and RESTful APIs.
• Data experience with PostgreSQL and NoSQL datastores.
• Hands‑on experience with Selenium, Cypress, Playwright, GitHub, GitHub Actions, ProGet, SonarQube, and WebPageTest.
• Knowledge of OWASP Top 10 and a security‑ and privacy‑by‑design mindset.
• Cloud experience with AWS services including Lambda, S3, and EC2.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Comprehensive Health Insurance: Covers you, your immediate family, and parents.
Enhanced Health Insurance Options: Competitive rates negotiated by the company.
Group Life Insurance: Ensuring financial security for your loved ones.
Group Accident Insurance: Extra protection for accidental death and permanent disablement.
Flexible Working Arrangement: Achieve a harmonious work-life balance.
Employee Assistance Program: Access support for personal and work-related challenges.
Medical Screening: Your well-being is a top priority.
Modern Family Benefits: Maternity, paternity, and adoption support.
Long-Service Awards: Recognizing dedication and commitment.
New Baby Gift: Celebrating the joy of parenthood.
Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

About Business:

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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