Job Description

1. Training & Professional Development
SPARK 2.0 Framework: Lead the development of training materials and conduct sessions to deepen the understanding and application of SPARK 2.0 across the organisation.
Capacity Building: Provide professional development and guidance to various stakeholders, which can include Centre Leaders, Educators, and Validators - e.g. Cluster Quality Managers (CQMs).
Induction & Onboarding: Support the induction of new Validators and Centre Leaders, ensuring they are well-integrated into the organisation’s quality standards and expectations.
Resource Creation: Develop training resources and tools—which can include asynchronous learning materials and digital toolkits—to support the consistent implementation of quality standards.

2. Quality Centre Checklist Revised (QCCR)
Quality Leadership: Serve as a Validator for QCCR (Quality Centre Checklist Revised).
Review: Review both QCCR and SMR reports for accuracy and compliance.
Calibration/Moderation Leadership: Lead the calibration/moderation of QCCR reports with validators to ensure a standardized, fair, and consistent approach to quality grading.
Validator Training: Equip validators to ensure a high level of competency and consistency in quality processes.

3. Report Analysis & Coaching
Comprehensive Data Analysis: Analyse various quality reports, such as SPARK validation results and QCCR data, to identify trends and systemic areas for improvement.
Data-Driven Coaching: utilise report findings to provide targeted coaching to centre teams, enabling them to bridge gaps and elevate performance.
SPARK 2.0 Application: Coach Centre Leaders and Validators on the practical application of the SPARK 2.0 framework at the centre level to drive continuous improvement

4. SPARK Achievement & Business Unit Support
Regulatory KPI Support: Support preschools in meeting and exceeding required regulatory KPIs for AOP and POP.
Centres Engagement: Support Validators (including CQMs) through active engagement at various platforms, providing strategic guidance to bridge policy and center-level execution.
Self-Appraisal Support: Provide on-the-ground guidance and resource support for centres in the preparation of Self-Appraisal (SA) Reports

5. Strategic & Operational Support
Lead QS Partnership: Support the Lead Quality Specialist in the planning and implementation of SPARK initiatives at NFC centres.
Quality Initiatives: Assist in the rollout and monitoring of specific quality initiatives that support the organisation’s overarching quality journey.
Process Improvement: Propose enhancements to current quality systems and processes based on feedback and observational data

Others
• Support Lead QS on the planning and implementation of SPARK at NFC preschools

Requirements:

Education
• Minimally a Bachelor degree in early childhood or related discipline

Experience
• At least 5 years experience as a centre leader
• Led centre or network of centres through a quality framework e.g. SPARK or equivalent

Skills and Attributes
• Clear understanding of SPARK 2.0 tool
• Excellent written and verbal communication skills
• Able to develop and conduct training; and on-site coaching
• Able to perform data analysis to draw follow-up action plan
• Able to travel to NFC preschools