Location: Saint Paul, MN; Charlotte, NC; Columbia, MD (Hybrid)
In this position, you’ll be based in one of the above offices for a minimum of three days a week, with the flexibility to work from home for part of your working week. Find out more about our flexible work culture at computershare.com/flex
We give you a world of potential
Computershare has an exciting opportunity for a permanent, full‑time Senior Quality Engineer to join our Computershare Technology team in the US.
There are a few things that make this opportunity truly fantastic:
A role you will love
As a Senior Quality Engineer, you will play a critical role in ensuring software meets the appropriate quality standards before it is released into production. You will be embedded within a delivery team, partnering closely with developers, product owners, and business stakeholders to plan and execute testing activities, identify risks early, and prevent issues from impacting customers.
This role combines hands‑on testing and automation with leadership and influence across the team. You will operate independently, bring deep quality engineering expertise, and help guide best practices while continuously improving how quality is measured and delivered.
Key Responsibilities
Test Strategy & Planning
- Responsible for delivery of Test Analysis, Design, Implementation & Execution activities to assess functional suitability of software delivered
- Solicits feedback to clarify/understand requirements and draw out implied requirements
- Performs and applies **risk analysis** to assess likelihood and impact of software failure to define optimum test coverage
- Uses formal **test design techniques** to translate requirements into clearly-defined, prioritized test cases
- Ensures clear traceability between requirements/acceptance criteria and test cases
- Define test data strategies and environment requirements for comprehensive testing
Test Automation Development
- Design, implement, and maintain Playwright TypeScript test automation using POM, Data-driven, and BDD concepts:
- Maintain and enhance Selenium/Java test suites for legacy applications
- Create reusable automation libraries, helper classes, and utilities
- Implement proper waits, synchronization, and error handling
- Write clean, maintainable, and well-documented automation code
Database Validation & Testing
- Write and execute complex SQL queries to validate application data:
- Perform cross-database data reconciliation and comparison testing
API Testing (REST & SOAP)
- Perform comprehensive API testing using Postman or SOAPUI:
- Implement API test automation using framework clients and libraries (Playwright is preferred)
- Validate API performance and response times
Manual Testing
- Execute comprehensive manual functional testing across web applications, APIs, databases, and batch systems
- Perform **exploratory testing** with well-defined test charters, capturing insights and providing actionable feedback
- Conduct **static testing** reviews to identify defects/ambiguities in requirements, designs, specifications & test cases
- Execute regression testing to ensure new changes don't break existing functionality
Performance Testing
- Design, execute, and analyze performance tests using NeoLoad:
- Create load test scenarios (load, stress, endurance, spike tests)
- Configure virtual users, think times, and pacing strategies
- Monitor system resources (CPU, memory, disk I/O, network)
Azure DevOps (ADO) Test Management
- Comprehensive test management in Azure DevOps (Create and organize Test Plans, Test Suites, and Test Cases):
- Defect Management: Log, Prioritize, Track, and Perform root cause analysis for Defect/Bugs
CI/CD Integration
- Integrate automated tests into Azure DevOps Pipelines including configure pipeline YAML for test execution
- Use Git/Azure Repos for version control
- Manage test environments and deployment configurations
AI-Assisted Development (highly-preferred)
- Leverage GitHub Copilot for productivity
- Explore Model Context Protocol (MCP) for enhanced testing workflows
- Stay current with emerging AI/ML tools in quality engineering
- Champion adoption of AI tools within the QA team
Leadership & Collaboration
- Collaborate with cross-functional teams in **Agile/Scrum** ceremonies:
- Champion quality best practices and continuous improvement
- Contribute to QA community of practice and innovation initiatives
Other key responsibilities include:
What will you bring to the role
Partnering closely with business and technology stakeholders, this role requires strong technical expertise, excellent communication skills, and a proactive mindset.
- 8+ years of application testing or quality assurance experience in enterprise environments
- 5+ years of test automation experience designing and implementing automated test solutions
- 5+ years of hands-on manual application testing with strong analytical and problem-solving skills
- 3+ years of Agile/Scrum experience with solid understanding of Agile testing principles and practices
- Proven track record of leading testing efforts for complex, multi-tier applications
- Experience with full SDLC including requirements analysis, test planning, execution, and defect management
Test Automation & Programming:
- 4+ years of TypeScript/JavaScript programming experience (primary language for automation)
- Object-oriented programming principles and design patterns
- 2+ years of Playwright automation framework experience with BDD/Cucumber & POM concept
- Page Object Model design and implementation
- Element management and locator strategies (XPath, CSS)
- Browser automation best practices
- Custom framework development and enhancement
- 3+ years of Selenium WebDriver with Java for legacy test maintenance
- Understanding of WebDriver API and browser driver management
- Ability to migrate Selenium tests to Playwright
API Testing (REST & SOAP):
- 4+ years of Postman or SOAPUI experience for REST and SOAP testing (mandatory):
- Creating and maintaining Postman collections
- Writing automated tests using Postman test scripts
Azure DevOps (ADO):
- 3+ years of Azure DevOps experience for QA activities
AI-Assisted Development (Highly Valued):
- Experience with GitHub Copilot or similar AI coding assistants
- Familiarity with Model Context Protocol (MCP) for AI integration
- Forward-thinking approach to adopting AI tools in testing workflows
- Ability to evaluate and implement emerging AI/ML technologies
You will also bring:
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
Compensation: The typical base pay range for this role is $83,341.65 – $118,761.35 for Columbia, MD, $75,404.35 – $107,450.75 for Charlotte, NC and $79,373.00 – $113,106.05 for St Paul, MN
Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Welcome to a world of potential
Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide.
Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence.
Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you.
If you are looking for that first step or next step in your career, we encourage you to visit careers.computershare.com, or please explore the rest of this site for more information about our business, culture and values.
