Job Description

TRIGO Global Quality Solutions is seeking to fill a Senior Quality Consultant position based out of Greer, SC.

Overall Purpose

Assisting in consulting to ensure high-level customer service and problem solving with the supplier and customer in cases of customer dissatisfaction, process issues, change of scope or delivery, performance issues, Quality Management Systems.

May Report to

TRIGO Quality Solutions Director of Operational Excellence for North America

Responsibilities

Client relationship & Business development

• Interface with TRIGO staff and customer contacts related to project
• Visit customer, supplier and TRIGO sites as required
• Perform other activities related to the scope of work agreed upon with the customer

Operations

• Perform a process or QMS audit to determine areas of discrepancy in systems or processes

Organization & Management

• Assist in developing systemic action plans for all items found
• Assist in implementing action plans where appropriate
• Document customer performance metrics and complaint history
• Prepare reports as needed
• Verify/determine effectiveness of all actions taken

Technical

• Review QMS system to ensure it meets the requirements of the customer.

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

• Excellent project management and organizational skills
• Highly proficient with Microsoft Office
• Proven track record of creating error-free and detailed documentation
• Ability to multi-task and change responsibilities as needed
• Proven track record for developing customer relationships
• Continuous availability on site
• Excellent written and verbal communication and interpersonal skills

Values and attitudes

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

• Comprehensive experience in Quality Engineering and Management in Automotive,
• Experience in APQP, PPAP, and Quality Core Tools
• Six Sigma certification considered a plus
• Minimum 10 years Quality experience (Automotive)

Education background

Overall recommendations

• Bachelor's degree in Engineering preferred, but requisite experience will be considered
• Master's degree a plus

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.