Job Description

Key Responsibilities

Performance Testing Leadership

• Lead and own end-to-end performance testing for mobile and web applications, from requirements analysis through final sign-off
• Define performance test strategies aligned with business and customer experience expectations
• Act as the primary QA performance point-of-contact for stakeholders, including engineering, architecture, and product teams

Customer Experience–Focused Testing

• Design and execute tests focused on customer experience KPIs, including Page load and response times, Rendering performance, Throughput and concurrency and Bandwidth simulation
• Translate business SLAs and UX expectations into measurable performance benchmarks

Tooling & Execution

• Use LoadRunner (mandatory) or equivalent enterprise-grade performance testing tools to conduct web and mobile performance tests
• Perform realistic browser-based and mobile performance testing (not API-only or protocol-only testing)
• Create and maintain performance test scripts, scenarios, and workloads that reflect real user behavior

Analysis & Optimization

• Conduct detailed bottleneck analysis
• Analyze test results and provide clear, actionable insights to development and infrastructure teams
• Work closely with developers to resolve performance issues, plan fixes, and lead retesting and validation cycles

Planning & Data Preparation

• Plan test schedules, environments, and entry/exit criteria for performance testing cycles
• Prepare and manage test data required for realistic volume and workload simulations
• Ensure performance testing is embedded into the overall QA and release lifecycle

Governance & Continuous Improvement

• Define and enforce performance quality standards and best practices
• Mentor QA engineers on performance testing approaches, tools, and result interpretation
• Continuously refine performance testing frameworks and methodologies

Person Specifications

• 8+ years of experience in QA, with strong specialization in performance testing
• Proven hands-on expertise in LoadRunner (or equivalent enterprise-grade tool)
• Deep experience in web and mobile performance testing, focusing on end-user experience rather than API-only testing
• Strong understanding of HTTP/HTTPS, browser rendering, and client-side performance and Network behavior, bandwidth simulation, and latency impact
• Demonstrated experience in performance analysis, tuning, retesting, and closure
• Strong ability to interpret performance results and identify root causes
• Experience working collaboratively with development, DevOps, and infrastructure teams to resolve issues
• Ability to convert non-technical business expectations into performance test metrics
• Proven experience leading performance test initiatives independently
• Strong communication skills to present findings to technical and non-technical stakeholders
• Able to influence quality outcomes and push performance improvements across teams

Good to Have

• Experience in Banking applications or Fintech domain

Vendor submissions - 03 months