Hong Kong Housing Society

Senior Quality Assurance Engineer (Property – IT Service Administration)

Hong Kong Housing Society  •  Hong Kong Island, HK (Onsite)  •  20 minutes ago
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Job Description

The Job

  • Lead quality assurance and governance for PMD's core business systems, ensuring system reliability, data integrity, regulatory compliance, security controls, and service quality.
  • Plan and coordinate system testing activities, including UAT, regression testing, and post-implementation verification, to minimize defects and business disruption.
  • Conduct root cause analysis of system incidents, defects, and service issues; resolve user-reported problems; and drive corrective and preventive actions to enhance system stability and service quality.
  • Produce and review management reports to monitor data quality, system performance, control effectiveness, operational and business risks, and service delivery outcomes.
  • Participate in project meetings to gather and analyze business requirements, prepare system development plans, and provide recommendations for management's approval.
  • Monitor the performance and productivity of the subordinates.
  • Provide training, coaching guidance to users to promote quality awareness, knowledge sharing, and continuous improvement.

The Person

  • Degree / Diploma Holders in information technology, property management or relevant disciplines preferred.
  • Minimum 7 years’ experience in the position of Quality Assurance Engineer or IT system administration or managerial positions in tenancy management, property management or financial industry.
  • Competent in quality assurance processes and able to ensure that system configurations align with the daily operations of tenancy and property management, housing applications, repairs and maintenance, revenue collection, and related functions.
  • Proficient in software applications and digital tools, including Microsoft Copilot, MS Excel, Power BI, Microsoft Teams, PowerPoint, Canva, and other productivity solutions.
  • Possesses excellent communication and stakeholder engagement skills.
  • Knowledge of UI/UX design principles would be an advantage.
  • Knowledge of IT audit practices, Security Risk Assessment and Audit (SRAA), and personal data privacy protection requirements is preferred.
Hong Kong Housing Society

About Hong Kong Housing Society

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

HKHS is governed by Members with a Supervisory Board and an Executive Committee made up of professionals coming from all walks of life. The Supervisory Board is responsible for the formulation of the Housing Society's mission and guiding principles; whereas the Executive Committee establishes strategies and policies to achieve the corporate mission and objectives. The Management, led by the Chief Executive Officer and Executive Director, is accountable for the implementation of the strategies in business operations.

香港房屋協會(房協)成立於1948年,是一個獨立的非牟利機構,致力為香港市民提供優質居所。在政府的支持下,房協發展不同類型的房屋計劃,配合社會不斷演變的需要。

作為香港首個非政府的房屋機構及香港「房屋實驗室」,房協緊隨時代步伐,自行推出或與政府合作推行嶄新的提案,以解決不同的住屋需要。這個創新求進的理念是我們業務發展的基石。

房協由委員管治,其監事會及執行委員會的成員均是來自社會各界的專業人士。監事會負責制訂房協的宗旨及企業原則,執行委員會負責制訂策略及政策,確保公司策略與機構宗旨及既定方針相符,由行政總裁兼執行總幹事領導的管理層則負責執行日常業務上既定的策略。

Industry
Nonprofit & NGOs
Company Size
501-1,000 employees
Headquarters
Hong Kong , HK
Year Founded
1948
Website
hkhs.com
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