About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!

Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.

We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

Our last round of Series C1 funding of $32.5 million in July 2021 accelerates our vision to create impeccable customer experiences for our customers globally. We have recently crossed 400+ headcount milestones and still growing.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micromanagement
• Work with A players (some of the best talents in the country), and expedite your learning curve and career growth
• Make in India and build for the world at the scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages.
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team
• And more importantly, have fun while you work on scaling MoEngage.

Skill Required:

• Experience 3-5 years.
• Mandatory experience in testing REST APIs and a deep understanding of the same.
• Exposure to REST API Testing tools like SOAP UI, Postman, or Swagger
• An understanding of what the QA function looks like when looking at Micro-services,
• Working with product design with our full-stack team of developers and a product manager
• Preparing test scenarios and feature acceptance criteria
• Experience in creating well-defined Test Strategies for various types of Functional, Exploratory, and Regression testing initiatives
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Experience working in an Agile/Scrum development process
• Works closely with the development team to improve QA effectiveness.
• Working knowledge with bug tracking tools such as JIRA.
• Excellent analytical and problem-solving skills.
• Ability to manage time effectively and prioritize work to meet deadlines
• Your organizational skills and ability to capture and record detailed and accurate information about bugs and systemic issues are not to be mocked.
• You think outside the box and approach the MoEngage clients from multiple users' perspectives.
• Improvisation and flexibility. We operate differently than other teams. Standard QA processes won't always work at MoEngage. Bring your bag of tricks.
• Awareness of Secure Development process and practices
• Awareness on Information Security concepts and Best Practices

An additional advantage to have:

• Experience in automation using tools such as Selenium. Cypress
• Continuous Integration and Continuous deployment
• Development background [You can code good and wish to build a career in automation in long run, we welcome you]
• Knowledge of Linux/Unix operating system.
• Knowledge of No SQL databases (Mongo) / SQL.
• Contribution to Open-source projects or Testing Challenges

Your roles and responsibilities:

• Writing and Executing test cases for new features on our Windows, Mac, Linux, and Mobile SDKs.
• Helping to develop and maintain a robust library of test cases for both new and existing features.
• Bugs verification, executing smoke and regression suites on fixes.
• Working with internal teams and at times clients directly to help identify steps to reproduce bugs.
• Creating/Improving test strategies for next releases.
• Working closely with engineering, design, product management, and other QA members to design, own, and deliver on test plans for our product based on the web, backend, and mobile SDKs.
• Helping to develop and maintain a robust library of test cases for both new and existing features.
• Providing reliable, early feedback on new functionality and feature changes.
• Collaborating with Engineering to isolate and reproduce defects across all parts of the system and identify gaps in coverage.
• Partnering with Product and design teams to ensure that testing is complete and thorough before launching.
• If you are at coding and willing to go the extra mile then getting to work on Automation is the added key.

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.

Tech @MoEngage | Scale @MoEngage | Life @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.