ECS | Enterprise Change Specialists

Senior QA Engineer

ECS | Enterprise Change Specialists  •  Dubai, AE (Onsite)  •  2 hours ago
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Job Description

  • 6+ years in QA roles within airline, GDS, or travel technology environments
  • Hands-on testing experience on at least 2 of the 3 major GDS platforms (Amadeus, Sabre, Travelport)
  • Demonstrated experience testing ATPCO fare filing outputs including rule categories and baggage tables
  • Proven track record of leading interline testing — pricing, SSR transmission, and interline ticketing
  • Experience with PSS systems such as Amadeus Altéa, Sabre SynXis, or SITA
  • Involvement in at least one major airline distribution implementation (new cabin, new market, NDC launch)

The Senior QA Engineer is responsible for end-to-end quality assurance of GDS and interline functionality across airline distribution systems. This role demands deep expertise in airline fare filing, booking, ticketing, SSR messaging, and interline workflows across all major GDS platforms. The incumbent will design and execute test strategies, lead testing cycles for new product launches (such as Premium Economy cabin introduction), and ensure seamless interoperability between the airline's PSS, GDS platforms, and interline partner systems.

GDS Functionality Testing

  • Design and execute test cases for availability, fare display, pricing, booking, and ticketing across Amadeus, Sabre, and Travelport
  • Validate cabin mapping, booking class configuration, and inventory management in each GDS
  • Test Bargain Finder Max (BFM), Amadeus Fare Quote, and Travelport Universal API responses for correctness
  • Verify Branded Fares (ATPCO Category 204) display correctly with fare family attributes in GDS shopping results
  • Validate PNR construction including OSI/SSR generation, ticketing time limits, and queue placement
  • Test end-to-end e-ticket issuance including fare basis code, tax calculation, and baggage allowance display

Interline Functionality Testing

  • Test interline pricing — NUC construction, ROE application, Chart 2 currency mapping, and through fare build
  • Validate Category 10 combination rules for interline fare pairing across carriers
  • Verify SSR transmission (CBBW, CBBJ, SEAT, MEAL, FQTV) from originating carrier to operating carrier PNR
  • Test interline e-ticketing — verify coupon attribution, class of service, and fare basis per segment
  • Validate IATA prorate calculations and interline billing via BSP/ICH settlement reports
  • Test interline availability sell and inventory decrement on partner carrier systems

PSS & DCS Integration Testing

  • Test cabin configuration in PSS (Amadeus Altéa, Sabre SynXis, SITA) including seat maps and boarding rules
  • Validate DCS check-in reads CBBW/CBBJ SSRs and applies correct baggage allowances
  • Test FFP/loyalty mileage accrual rates for new cabin configurations
  • Verify schedule change processing and queue management for affected bookings

Test Management & Reporting

  • Design comprehensive test plans, test scripts, and traceability matrices for GDS implementations
  • Lead UAT sessions with reservations, ticketing, revenue management, and interline partner teams
  • Manage defect lifecycle — log, triage, track, and verify resolution of P1–P4 defects
  • Produce test summary reports with pass/fail metrics, defect trends, and go/no-go recommendations
  • Contribute to go-live readiness assessments and post-launch regression testing
ECS | Enterprise Change Specialists

About ECS | Enterprise Change Specialists

ECS is a global IT consulting company known for its best in class Technology Solutions and Services in the areas of Strategic Business Consulting, Technology Consulting and Managed Services. ECS is one of the few Systems Integrators that has the capability to bridge the divide between Business and IT be it is on-Prem, Cloud, or more commonly a hybrid integrated solution. ECS has delivered countless successful assignments spanning the Technology Stacks from Oracle, Salesforce & Microsoft. ECS has its presence in the United Arab Emirates, United States and India.

IT Solutions Stack: Oracle, Salesforce & Microsoft

Application Development and Integration, Artificial Intelligence, Cloud Migration, Cloud Platform for Applications, Enterprise Communication

IT Services Stack: Oracle, Salesforce & Microsoft

Managed Services - Cloud, Technology, and Business Applications, Enterprise Resource Planning, Human Capital Management, Business Intelligence and IT Infrastructure Services

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Dubai, AE
Year Founded
2008
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