Job Description

About JazzX AI -
Our mission is to build a world where enterprise knowledge work is no longer constrained by human capacity.
JazzX AI is building an AGI-first system of intelligence for the enterprise — a platform designed to transform how complex, judgment-heavy work gets done.
Instead of adding AI features to existing software, JazzX re-architects enterprise workflows from first principles. Our platform integrates reasoners, knowledge fabrics, and role-native assistants to create intelligent systems that can understand goals, reason through policies, collaborate with humans, and execute work end-to-end — all within human-defined guardrails and with full explainability.
We are starting with residential lending, where deep due diligence, complex policies, and expert judgment define outcomes, and are building a horizontal platform that will enable intelligent applications across many industries characterized by knowledge-centric, manually intensive processes.
JazzX is not about dashboards or automation. It’s about Work-as-a-Service — intelligent systems that continuously learn, adapt, and deliver outcomes at enterprise scale.
Backed by SAI Group JazzX AI is incubated and backed by SAI Group, a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAI Group’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.

We are looking for a QA Lead who can architect the overall quality strategy for JazzX AI’s platforms and AI-powered products. This role requires a blend of traditional QA expertise, AI/ML awareness, and strong leadership capabilities.
You will lead the quality roadmap for agent workflows, LLM outputs, APIs, and cloud services while managing a high-performing QA team.

Key Responsibilities

1. Quality Strategy & Leadership

• Build and own JazzX AI’s end-to-end QA strategy across AI copilots, workflows, and enterprise deployments.

• Lead, mentor, and scale a team of QA engineers and automation specialists.

• Partner closely with Product, ML Engineering, and Platform Engineering to embed quality in early design phases.

• Define and enforce quality gates and release-readiness standards.

1. AI/LLM-Specific Quality Assurance

• Develop evaluation systems for LLM accuracy, hallucination detection, factuality, safety, and bias mitigation.

• Design scalable tests for agent reasoning, tool-use correctness, and multi-step workflow validation.

• Create synthetic datasets and scenario-based tests for edge-case prediction and regression testing.

• Validate model performance across fine-tuning, RAG, knowledge-grounding, and inference scenarios.

1. Automation Engineering

• Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.

• Ensure seamless integration of automated suites into CI/CD pipelines (GitHub Actions/GitLab/Jenkins).

• Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on AWS/GCP.

1. Performance Testing

• Load Testing, Stress Testing, Spike Testing, Endurance/Soak Testing using industry-standard tools like JMeter, LoadRunner, Gatling, k6, or Locust.

1. Release, Monitoring & Reliability

• Own the release sign-off process for all AI software components and platform features.

• Conduct RCA, maintain issues of dashboards, and drive continuous improvement in QA lifecycle.

• Collaborate with DevOps/ML Ops to monitor model drift, performance anomalies, and post-production behaviors.

1. Documentation & Communication

• Prepare detailed QA documents: strategies, test plans, evaluation reports, and execution metrics.

• Provide clear communication of risks, quality insights, and impact analysis to leadership.

Required Qualifications

• 5+ years of experience in Software QA.

• Strong hands-on experience with test automation frameworks and scripting (Python/Java/JavaScript).

• Experienced in working with microservice-based architecture

• Working knowledge of AI/ML systems, including datasets, model evaluation, vector stores, RAG, and LLM operations.

• Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.

• Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on Azure /AWS.

• Experience testing distributed cloud systems, APIs, and high-performance backend services.

• Strong analytical and problem-solving skills with the ability to drive organization-wide quality initiatives.

Preferred Skills

• Experience testing LLMs, RAG pipelines, or autonomous AI agents.

• Familiarity with AI observability tools, logging/monitoring stacks (ELK, Prometheus, Datadog).

• Exposure security testing, performance/load testing, and compliance (SOC2, GDPR).

• Ability to operate in a fast-paced, zero-to-one startup environment.

Why Join JazzX AI -

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era

JazzX AI brings together vision, deep technology, and purpose This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.

If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.