Job Description

Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.

Position Title: QA Automation Engineer

Category: Quality Assurance & Testing

Seniority: Senior

Location: Medellin, Colombia.

Hybrid 3 days

What you will be doing:

You will own quality for an AI-first billing platform where the hardest bugs aren't broken buttons; they're a model that hallucinates a number, a pipeline that surfaces a stale claim, or an agent that takes the wrong action on a payment. You will define what “correct” means for non-deterministic systems and build the automation that proves it. You don't just catch regressions; you build the safety net that lets the team ship fast without breaking trust in a financial product.

Required Skills & Experience

• 4+ years in QA or test automation, with strong production experience

• Proven experience building automated test suites with Playwright, Cypress, or similar

• Strong API testing skills (Postman, REST, and request-level assertions)

• Comfortable reading and writing code (TypeScript or Python) to build real automation, not just click-through scripts

• Daily use of AI coding assistants (Claude Code, Cursor) as a default workflow

• A sharp eye for edge cases, empty states, and failure modes especially around money and data integrity

• Strong written English and clear, reproducible bug reporting

Nice to Have Skills

• Experience testing LLM- or ML-powered products, including eval design

• Familiarity with CI/CD pipelines (GitHub Actions, CircleCI)

• Performance and load testing experience (k6, Locust)

• Exposure to observability tooling (Datadog, Sentry)

• Background in SaaS, billing, healthcare, or fintech products

• Knowledge of accessibility (WCAG) testing

Soft Skills

• Excellent communication and collaboration abilities

• Ability to work independently and take ownership of projects

• Leadership and mentorship mindset

• Attention to detail and commitment to high-quality user experiences