We are seeking a proactive QA Analyst and Release Manager with strong documentation and organizational skills to join our team. The ideal candidate will have 5 to 7 years of experience in software testing and/or release management, with a proven track record of working on mobile applications, web portals, kiosks, and internal business applications.
Key responsibilities include developing and maintaining comprehensive test plans, coordinating release activities, and ensuring the highest standards of quality throughout the software development lifecycle. The role requires daily use of AI tools to enhance testing efficiency and release processes. The successful candidate will demonstrate a continuous improvement mindset, actively seeking opportunities to optimize and streamline our workflows.
Requirements:
5-7 years of experience in software testing and/or release management
Experience testing across mobile applications, web portals, kiosks, and internal business applications
Exceptional documentation and organizational abilities (test plans, test cases, release notes, runbooks)
Daily use of AI tools to improve testing efficiency, analysis, and release processes
Strong problem-solving skills with a proactive approach to continuous improvement
Excellent communication and collaboration capabilities with product, engineering, and business stakeholders
Required: Jira and Azure DevOps (work item tracking, test execution tracking, dashboards, release pipelines)
Test management & documentation tools (e.g., Zephyr, Xray, TestRail, Confluence/SharePoint)
Automation & CI/CD exposure (e.g., Selenium, Playwright, Cypress, Appium; Git; Azure Pipelines/Jenkins)
Tools for test execution, reporting, and observability (e.g., Postman, Charles/Fiddler, BrowserStack, Firebase, Application Insights/Splunk)
Work tracking & release planning: Jira, Azure DevOps Boards, ServiceNow (where applicable)
Test management: Azure DevOps Test Plans, Zephyr, Xray, TestRail
Test automation: Selenium, Playwright, Cypress (web); Appium (mobile); REST Assured (API)
API testing: Postman, Swagger/OpenAPI tools
CI/CD & version control: Azure Pipelines, GitHub Actions, Jenkins; Git
Cross-browser/device testing: BrowserStack, Sauce Labs
Performance & reliability: JMeter, k6, Gatling
Mobile analytics & crash reporting: Firebase Crashlytics, App Center
Documentation & collaboration: Confluence, SharePoint, MS Teams
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets.