Job Description

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

The Partner Development Manager (PDM) is responsible for scaling Impact’s acquisition and recruitment efforts to drive a steady stream of publishers (traditional affiliates, media houses, content partners, influencers,...) to Impact’s marketplace and its brand portfolio. You are a go-getter. You are energized by the thrill of the chase. You like to build systems around success and replicate it 100-fold. You’re good at selling ideas and helping others see the value that you see. The PDM is critical to the success of Impact’s Marketplace & Brand growth and will be responsible for recruiting, connecting, optimizing, and scaling Publishers on the Impact platform. The PDM will be a part of a growing global team with supporting lineages within the Product Growth team.

What You'll Do:

We are seeking a proactive and strategic Publisher Development Manager to join our Japan team. The ideal candidate will be responsible for the full lifecycle of our publisher partnerships, from identifying and recruiting new partners to cultivating and strengthening relationships with existing ones. This role is pivotal in driving revenue growth, understanding the nuances of the Japanese market, and collaborating with global teams to ensure collective success.

• Strategic Relationship Management: Build and strengthen relationships with a diverse portfolio of existing domestic publishers, from major corporations to small and medium-sized businesses. Drive revenue growth and retention by providing a world-class partner experience that fosters trust and loyalty.
• New Partner Acquisition: Lead new business development efforts in the Japanese market. Formulate and execute a comprehensive recruitment strategy to uncover high-potential publishers, re-engage dormant ones, and manage a robust pipeline from initial contact to onboarding.
• Partner Enablement & Growth: Guide new partners through a successful onboarding process and drive their path to initial success. Develop and implement partner enablement programs that unlock key growth opportunities, deeply understand their business priorities, and provide solutions to their challenges.
• Market-Specific Strategy & Localization: Identify the unique needs and challenges of the Japanese market through continuous dialogue with partners. Translate these insights into actionable localization requirements and collaborate with internal product and technical teams to implement them.
• Internal & Global Collaboration: Work closely with the local Client Success team to support strategic partner recruitment. Collaborate with overseas Publisher Development Managers (PDMs) to leverage global market knowledge and maximize cross-functional results.
• Data-Driven Insights & Reporting: Analyze market trends based on primary information from domestic publishers to provide valuable insights for the Japan team's strategy and organizational growth. Be responsible for meeting partnership and account growth targets, and ensure all activities are accurately tracked in our CRM.
• Expansion Opportunities: Identify and pursue sales and expansion opportunities within the partner base for our publisher solutions (e.g., Supply-side License, Trackonomics).

Ecosystem Expertise: Develop a deep understanding of our product lines, the competitive landscape, and the internal ecosystem to effectively position our value to partners.

What You Bring:

• 3-8 years of Publisher/Influencer/Partner experience for an affiliate/influencer/digital marketing tech or service company.
• Previous experience in partnership marketing is a key requirement.
• Strong account management and or business development experience with a focus on Publisher/Partner development.
• Demonstrated successful collaboration with internal international teams.
• Empathetic: understand every aspect of the day-to-day life of the audience we are supporting
• Self-Motivated, Attention to Detail, Passion for Learning, Team player
• Experience in working independently as well as part of a team in an energetic environment

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.