Job Description

Acacia Connection is an Employee Assistance provider that is making a difference to the lives of thousands of employees and their immediate families in the area of mental health. We provide high quality, exceptional counselling services and assistance to individuals who have personal and/or work-related issues that may impact their wellbeing, work performance, safety, individual and workplace morale and psychological health. We provide nationwide mental health support in person and via telephone delivered by qualified mental health professionals.

Engage in impactful work while thriving in a team-oriented and encouraging atmosphere.

At Acacia EAP we value inclusiveness, excellence, resilience, integrity and innovation These values are entrenched in the work we do and how we conduct our business. We want to work with people who are passionate about people and who seek long term employment.

We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and enthusiastically encourage applications from people with disability, age-inclusive demographics, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Your unique experiences and perspectives will enrich our team and contribute to our collective success.

A great workplace is about people. One where colleagues are happy to see one another, where team members work together toward common goals, and where employees are supportive, engaged, and driven. In short, we’re a positive workplace with a positive team culture.

We are looking for a Senior Psychologist | Clinical Services Regional Manager to join our team. This permanent full-time role is based in Melbourne CBD but will involve travel across the regions in which you manage.

What You Need to Know

To be successful in this role, you will require a high level of compassion as well as professional knowledge and experience.

• You will be leading a multidisciplinary clinical team including Psychologists, Social Workers and Counsellors across two states (VIC and Tasmania).
• You will be working within a fast-growing organisation that requires patience and flexibility.
• Provide leadership and mentoring to the clinical team in all aspects of service delivery.
• Provide escalation support to the call centre for complex cases where risk is identified, and ensure daily clinical outcomes are met.
• Provide escalation support assisting the On-call Psychologists as required (rostered with other regional managers and senior clinical staff).
• You will maintain a small caseload that will predominantly include high level organisational services such as Manager Assistance, Critical Incident Response services and other clinical services.
• You will require attention to detail and the ability to manage complexity associated with boundaries and multiple stakeholders.
• You should be self-motivated and able to manage your workload effectively.

What We Are Looking For

To thrive in this role, you need a blend of compassion, professional knowledge, and experience.

• Commitment to Quality: Work within a growing organisation focused on maintaining high-quality support services and improving mental health and wellbeing.
• Attention to Detail: Manage the intricacies associated with multiple stakeholders effectively.
• Client Focus: Ensure solutions are always in the best interests of clients.
• Self-Motivation: Manage your workload effectively while maintaining quality care.
• Versatility: Provide a mix of face-to-face services and telehealth, with opportunities for a blended work role (office/home) based on need and demand.

Your Contributions:

• Successful applicants will be AHPRA registered psychologists
• A minimum of 5 years post-registration experience
• Strong skills and experience in providing high-quality clinical services
• Experience in an EAP or Workplace Mental Health role is highly desirable.
• A strong senior Psychologist who can develop and maintain strong relationships with the clinical team, new and established clients and other key stakeholders.
• Counselling Skills: Excellent counselling skills drawn from evidence-based frameworks, with demonstrated competency and experience providing psychological services for a broad range of clients and presenting concerns.
• Critical Incident Response: Experience in providing critical incident response to workplaces is desirable.
• Organisational Skills: Exceptional planning and organisational abilities with the capacity to self-manage and work autonomously.
• Tech Savvy: Confidence in using technology and an IT case management system.
• Exceptional planning and organisational ability coupled with the ability to self-manage and work autonomously.

In addition to clinical skill, critical to success will be your high levels of integrity, transparency and ability to align with the values and ethos of the organisation.

How we support you

• Excellent remuneration with long-term career prospects across the Acacia Group of companies.
• Dedicated client support team and administrative support to manage your day-to-day diary and case management.
• Access to free monthly peer supervision.
• Professional Development: Access free monthly peer supervision and an attractive PD allowance and leave.
• Rewards and benefit program providing access to discounts from 100s of retailers

At Acacia Connection, every connection matters

We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and enthusiastically encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Your unique experiences and perspectives will enrich our team and contribute to our collective success.

If you are passionate about making a difference and meet the above criteria, we would love to hear from you! Apply today to join our dedicated team.

Please include a cover letter providing details on your skills, experience and suitability to this role. Please apply only through the Seek portal. Only successful applicants will be contacted.

For queries email careers@acaciaconnection.com

Only candidates with the right to work in Australia can be considered for this position.

Please note that we will not be considering recruitment agencies for this position