Senior Project Support

London, GB (Hybrid)  •  6 hours ago
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Job Description

This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

We are currently looking for a Senior Project Support Officer to join our Strategic Programme Deliveryteam within the Strategy Group

This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU.

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

Strategic Programme Delivery (SPD) sits within the Strategy Group. Building on its established role supporting the Executive Committee and business owners to deliver strategic change, SPD is evolving towards a delivery unit model that provides targeted support to the Agency’s highest-priority programmes and projects, aligned with the direction agreed through the Strategic Change Committee and ePMO.

What’s the role?

Reporting to the Head of Strategic Programme Management, the postholder will support the coordination and delivery of strategic priorities, including governance and reporting, risk and issue management, and stakeholder engagement. The role will act as a key enabler of programme and project delivery within SPD, contributing to efficiency and overall delivery effectiveness while building and maintaining strong relationships across the organisation.

Key responsibilities:

  • Executive administration – Works closely with theDirector of Delivery and the SPD SMT to co-ordinate the Director’s diary, meeting cadence and wider team activity, supporting the effective running of SPD and priority Agency programmes and projects.
  • Programme Management Support – Supports the effective tracking and monitoring of the Agency’s highest-priority programmes and other strategic projects in line with agreed timelines, governance and delivery standards. Oversees the update, collation and quality assurance of programme reporting to support effective oversight and decision-making.
  • Stakeholder Management - Builds and maintains strong, effective working relationships across a diverse range of internal and external stakeholders, operating confidently in complex environments and supporting a human-centred approach to change.
  • Organisational change support - Enables the team’s change management and service design approach through effective engagement with impacted business areas and stakeholders at all levels across the Agency, underpinned by clear and blended communication within SPD and across the wider organisation.
  • Data and Reporting – Contributes to effective data management and oversees the production of accurate, timely reporting for the Director of Delivery, ExCo and other relevant governance forums, enabling effective oversight and decision-making.
  • Risks & Issues – Supports the effective tracking, management and mitigation of strategic risks, working with stakeholders across the Agency to identify and raise issues where appropriate.

Who are we looking for?

Our successful candidate will demonstrate the following:

  • Demonstrable Project Delivery experience (e.g. in Programme Management or other fast-paced support role) within a strategic delivery environment
  • Working Together
  • Communicating and Influencing
  • Delivering at Pace

  • Excellent IT skills

Person Specification:

Method of assessment: A=Application, T=Test, I=Interview, P=Presentation

Behaviour Criteria:

  • Working Together (A,I)

  • Communicating and Influencing (A,I)

  • Delivering at Pace (I)

Experience Criteria:

  • Demonstrable Project Delivery experience (e.g. in Programme Management or other fast-paced support role) within a strategic delivery environment. (A,I)

Technical Criteria:

  • Excellent IT skills – use of MS Office (including excel and PowerPoint) and databases (A,I)

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!

Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk

The selection process:

We use the Civil Service Success Profiles to assess our candidates, find out more here

  • Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.

  • Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: Demonstrable Project Delivery experience (e.g. in Programme Management or other fast-paced support role) within a strategic delivery environment.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.

Closing date: 12th June 2026

Shortlisting date: from 15th June 2026

Interview date: week commencing 22nd June 2026

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

  • Laboratory-based roles working directly with known pathogens

  • Maintenance roles, particularly those required to work in laboratory settings

  • Roles that involve visiting other establishments where vaccination is required

  • Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact careers@mhra.gov.uk

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

info@csc.gov.uk

Civil Service Commission

Room G/8

1 Horse Guards Road

London

SW1A 2HQ

About Us

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.

The agency consists of Corporate, Digital & Technology, Enablement, Healthcare Quality & Access, Partnerships, Safety & Surveillance and Scientific Research & Innovation.

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