Job Description

Senior Project Officer Risk & Insurance

Grade 9/10

Location – Parramatta Hybrid 50%

Employment type – Ongoing – Full Time

Salary – Clerk Grade 9/10 $129,464 - $142,665 pa plus superannuation & annual leave loading

Your role

The Senior Project Officer – Risk and Insurance supports and coordinates the oversight and administration of the NSW Land and Housing Corporation's annual insurance program and provides enterprise-level risk management advice and support across Homes NSW.

The role contributes to effective insurance procurement and oversight, claims governance, and the implementation of risk management practices at the enterprise, business unit, and key initiative levels, aligned with NSW Government policy, legislative requirements, and organisational objectives.

Insurance and claims management form one component of a broader risk role focused on strengthening governance, risk maturity and decision-making across Homes NSW.

What you’ll do

As part of this role, you will support the delivery of risk and insurance activities across Homes NSW to strengthen governance, claims management and organisational risk capability.

• Coordinate the annual insurance program, ensuring compliance with NSW Government procurement, contractual and policy requirements.
• Provide oversight of insurance claims management arrangements delivered by outsourced specialist service providers, ensuring appropriate governance, escalation and reporting.
• Support the management of higher-risk or complex matters, including where claims progress to litigation managed through approved legal and specialist service provider panels.
• Provide risk management advice to identify, assess and manage risks impacting organisational objectives at enterprise, divisional and key initiative levels.
• Support the continuous improvement of risk management practices aligned with the corporate risk management framework and NSW Government requirements.
• Monitor insurance coverage, organisational risk exposures and claims trends, and prepare high‑ quality reports, dashboards and executive briefings.
• Contribute to the development and review of risk and insurance policies, guidance and frameworks through research, analysis and benchmarking.
• Coordinate risk and insurance‑ related projects, including reviews and improvement initiatives, to deliver outcomes within scope, time and budget.
• Build effective working relationships with internal stakeholders and external service providers to support responsive, informed and consistent risk and insurance outcomes.

What we’re looking for

• Demonstrated experience in coordinating corporate insurance programs and overseeing insurance claims processes within a large, complex or government organisation, including working with outsourced insurance and claims service providers.
• Sound working knowledge of insurance principles and enterprise risk management practices, including risk identification, assessment and treatment within an established governance framework.
• Demonstrated experience providing risk management advice across enterprise, business unit and project environments, supporting senior stakeholders and informed decision‑ making.
• Experience applying procurement, compliance and contract management requirements, preferably within the NSW public sector or a similarly regulated environment.
• Strong analytical and communication skills, including the ability to use data and information systems to analyse claims and risk trends and to prepare clear, high‑ quality reports and executive briefings.

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To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1:Do you have direct experience in one or more of the following areas within a large, complex or public sector organisation?

• coordinating, administering or overseeing a corporate or government insurance program and insurance claims processes (including activities such as annual renewals, coverage schedules, insurer engagement, and claims managed through outsourced claims managers or legal service providers), and/or
• engaging with regulatory bodies, tribunals or courts in relation to insurance, liability or risk matters, including the management of disputes or litigation (e.g. NCAT or court proceedings).

☐ Yes
☐ No

Targeted Question 2: Describe your experience managing or supporting insurance, insurance claims and/or regulatory or litigation‑ related matters within a large, complex or regulated organisation (Maximum 500 words).

In your response, please outline your experience in one or more of the following areas, as relevant to your background:

• Coordinating, administering or overseeing a corporate or government insurance program and insurance claims processes, including activities such as annual renewals, coverage adequacy, engagement with insurers or brokers, and claims managed through outsourced claims managers or legal service providers, and/or
• Engaging with regulatory bodies, tribunals or courts in relation to insurance, liability or risk matters, including managing disputes or overseeing litigation (e.g. NCAT or court proceedings).

Please also describe how you applied appropriate governance, oversight and judgement when dealing with complex or higher‑ risk matters, and how insurance, claims or regulatory information was used to inform advice to senior stakeholders or strengthen broader organisational risk management practices.

Applications close Monday 25 May at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Andrew Bissett on 0414723518 or at andrew.bissett@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Laura Fagerstrom via email laura.fagerstrom@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.