Job Description

Senior Project Officer

Primary Location: Parramatta

2x Ongoing Opportunities and 1x Temporary Opportunity (2 years) with hybrid option available where staff can work 50% from an approved office.

Grade 9/10 - $129,464 - $142,665 p.a. + superannuation and annual leave loading

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

The roles

The Senior Project Officer roles (ongoing) will lead the design, development and delivery of high-quality training programs for Homes NSW staff with overseeing program design, governance, quality, consistency and outcomes across the organisation. You will set and guide the direction for training and onboarding initiatives, ensuring business processes, service standards and organisational priorities.

In this role, you will provide guidance to Project Officers, setting priorities, supporting the development of training content, and ensuring delivery aligns with program intent and standards.

You will work closely with TAFE NSW, Registered Training Organisations and District teams to uplift capability across a wide range of operational roles. This is a great opportunity for someone who thrives on collaboration, innovation and improving workforce capability at scale.

You will play a key role in influencing program effectiveness by identifying capability gaps, analysing feedback and shaping improvements to ensure training remains relevant, practical and aligned to organisational priorities. The roles include statewide travel and attendance at meetings or co-delivery sessions in Parramatta, supporting key training initiatives across Homes NSW.

The Senior Project Officer role (temporary) will design, implement and deliver two workforce capability initiatives, arising from the Homes NSW People Matters Employees Survey Working Group on Recruitment and Consistency. One initiative will focus on strengthening recruitment integrity, consistency and candidate experience. The second initiative will focus ensuring all new Homes NSW colleagues feel welcomed, informed and confident from day one.

This role will require strong program coordination and stakeholder engagement capability, including the ability to influence outcomes across multiple teams, align competing priorities, and support the delivery of measurable improvements in workforce capability and experience.

What you’ll do

As part of the Housing Practice Improvement team, Homes NSW Service Delivery & Assurance Hub, you will design, plan, and lead the delivery of projects and/or training programs that build capability across the Homes NSW workforce. As the Senior Project Officer (ongoing) you’ll develop new training initiatives, evaluate existing programs, and collaborate closely with TAFE NSW, RTOs and District stakeholders. The Senior Project Officer (temporary) will strengthen our recruitment processes and ensure we recruit the right people for the job and induct into our organisational culture with consistency and fairness.

You will also synthesise data to inform program design, work closely with Subject Matter Experts in co-delivery of training or recruitment activities, and contribute to strategic workforce capability uplift across NSW, ensuring initiatives are evidence-based and responsive to frontline needs. You’ll work in a dynamic, supportive environment focused on continuous improvement, with regular travel across the state and attendance in Parramatta as required.

What we’re looking for

• Strong stakeholder engagement skills, with experience influencing senior decision makers and managing vendor relationships, including the ability to align diverse stakeholders, challenge thinking where required, and drive consistent outcomes across teams
• Proven ability to confidently lead training delivery and provide expert advice and constructive feedback to stakeholders at all levels of the organisation, including senior leadership to improve capability and performance
• Experience using data, feedback and insights to inform decision-making, identify capability gaps and drive continuous improvement
• Current NSW Drivers Licence
• Willingness and ability to travel across various office locations in NSW as required

Senior Project Officer (ongoing)

• Experience planning, implementing and evaluating training programs that achieve operational and strategic outcomes

• Ability to analyse and interpret qualitative and quantitative data to evaluate training effectiveness and inform new learning initiatives

• Experience in adult learning delivery and a strong understanding of Registered Training Organisations

Desirable Requirements:

• Knowledge and application of Homes NSW Housing policies and procedures
• Demonstrated experience in designing and delivering training programs for Homes NSW staff

Senior Project Officer (temporary)

• Ability to conduct briefings that promotes fairness, transparency and consistency in recruitment

• Experience structuring corporate induction that supports workforce readiness, cultural capability and organisational connection
• Demonstrated experience developing and implementing recruitment strategies that align with corporate requirements

Desirable Requirements:

• Certificate IV in Training and Assessment or Diploma in Adult Education.

• Experience using Instructional Design software, such as Articulate 360
• Knowledge and application of Homes NSW Housing policies and procedures

Download the role description.

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To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11:59 pm AEST, Monday April 6, 2026

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Racquel Smith on 0475 831 378 or email racquel.smith@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call April McCarthy on 0418 639 435 or via april.mccarthy@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.