Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Project Manager, Technology Enablement & Quality Transformation is responsible for leading complex technology initiatives that support a large Quality organization spanning multiple operational capabilities. This role serves as the primary bridge between business, operations, quality, and technology teams to ensure successful delivery of strategic initiatives, modernization efforts, automation solutions, and process improvements.

The position provides leadership across large-scale programs and projects while supporting technology strategy development, portfolio planning, operational readiness, and executive decision-making. The successful candidate will help drive organizational transformation through technology enablement, data-driven recommendations, process optimization, and innovative solutions that improve quality outcomes, operational efficiency, and scalability.

The ideal candidate is a seasoned project management leader with a solid technology background and proven success leading large-scale transformation efforts. They possess expertise in technology delivery, operational improvement, stakeholder engagement, and business process optimization. They are recognized for their ability to connect business objectives with technology solutions, influence decision-making at all organizational levels, and successfully deliver initiatives that improve quality, efficiency, and organizational performance across multiple capabilities.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead complex cross-functional programs and projects supporting Quality, Operations, and Technology organizations
• Manage delivery of strategic initiatives including automation, workflow modernization, AI-enabled solutions, cloud-based technologies, and operational improvement efforts
• Partner with senior leadership to identify opportunities, develop business cases, and provide recommendations that support organizational goals and technology priorities
• Coordinate project portfolios across multiple business capabilities to ensure alignment, resource optimization, and successful execution
• Facilitate strategic planning activities, roadmap development, prioritization discussions, and execution tracking for key business initiatives
• Drive technology enablement efforts that improve workforce productivity, operational efficiency, audit effectiveness, and quality outcomes
• Collaborate with technical teams, product owners, business stakeholders, and vendors to deliver innovative solutions that address operational challenges
• Lead project governance activities, executive reporting, risk management, issue resolution, and stakeholder communications
• Develop and maintain project plans, financial forecasts, resource plans, implementation schedules, and performance metrics
• Support organizational transformation initiatives through effective change management, training, communication, and adoption planning
• Identify opportunities for process improvement and automation through data analysis and operational performance review
• Establish key performance indicators and reporting frameworks to measure project outcomes and business value
• Ensure compliance with organizational governance, security standards, regulatory requirements, and operational controls
• Mentor project managers, analysts, and team members while promoting continuous improvement and delivery excellence

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience managing large-scale technology, operational, or business transformation initiatives
• Demonstrated experience leading complex cross-functional projects involving multiple stakeholders and business functions
• Experience supporting technology modernization, automation, process improvement, or digital transformation programs
• Proven solid understanding of project management methodologies, governance frameworks, and delivery best practices
• Experience developing executive communications, business cases, status reporting, and strategic recommendations
• Proven ability to manage project budgets, timelines, risks, dependencies, and resource planning activities
• Proven solid stakeholder management and relationship-building skills, including interaction with senior leaders and executives
• Experience facilitating prioritization discussions and coordinating work across multiple teams and business areas
• Exceptional communication, organizational, analytical, and problem-solving skills
• Driver's License and access to reliable transportation

Preferred Qualifications:

• Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, Engineering, or related field
• Project Management Professional (PMP), Agile, Scrum, or related certifications
• Healthcare, health services, payer, provider, quality, operations, or regulated industry experience
• Experience supporting technology organizations responsible for enterprise applications, workflow management, automation, analytics, or cloud platforms
• Familiarity with AI, machine learning, intelligent automation, or emerging technology solutions
• Experience managing vendor relationships and third-party technology partners
• Knowledge of portfolio management principles, strategic planning processes, and organizational change management

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.