Job Description
Senior Project Manager
The Senior Project Manager is part of SYGMA's Project Management Organization, whose mission is to delight customers by lowering costs and strengthening brand performance.
This role leads to complex, cross-functional business and technology initiatives that support SYGMA's strategic objectives. The Senior Project Manager partners with executive leadership, business stakeholders, technology teams, vendors, and customers to successfully deliver projects from initiation through implementation. This position serves as a key liaison across Supply Chain, Technology, Sales, Strategic Growth, and external partners to ensure projects are delivered on time, within budget, and aligned with business goals.
The ideal candidate is a strategic thinker with strong project management expertise, stakeholder influence, and the ability to drive results in a fast-paced, highly matrixed environment.
Key Responsibilities
- Lead multiple complex projects through all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure.
- Partner with project sponsors and stakeholders to define project scope, requirements, objectives, timelines, and success metrics.
- Develop and maintain project plans, schedules, resource requirements, communication plans, and risk mitigation strategies.
- Manage project risks, issues, assumptions, dependencies, and change requests while ensuring alignment with business priorities.
- Coordinate cross-functional teams across business, operations, technology, and vendor organizations.
- Drive project execution, resolve obstacles, and ensure projects stay on track, within budget, and achieve desired business outcomes.
- Facilitate stakeholder communication and provide project updates to audiences ranging from frontline teams to executive leadership.
- Support organizational change management efforts associated with project implementations.
- Participate in vendor evaluations and implementation planning to identify optimal solutions and operational efficiencies.
- Capture lessons learned and promote continuous improvement and project management best practices.
- Mentor less experienced project team members and contribute to advancing project management capabilities across the organization.
- Perform other duties as assigned.
Qualifications
Required
- Bachelor's degree or equivalent combination of education and experience.
- 7+ years of project management experience leading large-scale, cross-functional projects.
- Demonstrated success delivering business and technology initiatives from concept through implementation.
- Experience managing multiple concurrent projects within a matrixed organization.
- Strong stakeholder management, communication, problem-solving, and organizational skills.
- Project Management Professional (PMP) certification.
Preferred
- Master's degree (MBA or related field).
- 10+ years of project management experience.
- Experience with enterprise software implementations, process improvement initiatives, and organizational change management.
- Experience working with global teams and suppliers across multiple time zones.
- Lean Six Sigma (Yellow or Green Belt), Agile, ITIL, or Change Management certifications.
Technical Skills
- Project planning and execution
- Scope, schedule, and budget management
- Risk and issue management
- Stakeholder and vendor management
- Resource planning and coordination
- Change management
- Facilitation and presentation skills
- Process improvement
- Smartsheet, Microsoft Project, Visio, and Power BI (preferred)
Decision-Making Authority
- Determine project execution strategies, governance approaches, and implementation plans.
- Develop project schedules, communication plans, and stakeholder engagement strategies.
- Identify and resolve project risks, issues, and dependencies.
- Escalate significant scope, budget, timeline, or organizational-impact decisions for leadership review and approval.
