Senior Project Manager (m/f/d)
The client is seeking a pragmatic, execution-driven Senior Project Manager (m/w/d) to lead a strategic recovery and value acceleration program within the AEM Sites & Agentic Web environment. The role drives end-to-end coordination of cross-functional initiatives to improve adoption, product usage, and commercial performance. It ensures strong alignment across Sales, Customer Success, Retention, Partners, and Business Units, with consistent execution of agreed actions. The objective is to establish transparency, clear accountability, and measurable business impact across all teams.
Location: Munich
Contract: 6 months | Full-time
Your Responsibilities:
End-to-End Program Management
Own planning, execution, and delivery of the program
Define governance, cadence, and accountability structures
Ensure consistent execution across all streams
Cross-Functional Orchestration
Drive alignment across Sales, Customer Success, Retention, Partners, and Product/BU
Run execution forums (weekly reviews, action tracking, follow-ups)
Execution & Delivery
Translate strategy into measurable actions at account and program level
Ensure execution discipline across all teams and levels
Data, Transparency & Performance Tracking
Build and maintain a reliable data foundation (adoption, usage, pipeline, churn risk)
Define and track KPIs to measure impact and progress
Customer Value Acceleration
Design and drive recovery and growth plans for key accounts
(e.g. low adoption, high risk, high potential)
Ensure clear ownership and measurable outcomes per account
Executive Reporting
Provide structured updates on progress, risks, and impact to leadership
Enable fast, data-driven decision-making
Your Profile:
Execution-driven mindset
Hands-on, pragmatic, and outcome-focused
Strong ability to simplify complexity and drive execution
Cross-functional leadership
Proven experience leading complex, cross-functional programs
Confident influencing stakeholders from IC to senior leadership
SaaS / technology background
Experience in enterprise SaaS environments
Ideally familiar with Adobe (AEM) or similar platforms (Salesforce, SAP CX, Sitecore)
Program & stakeholder management
Strong execution-focused program management skills
Excellent communication and alignment capabilities
Analytical thinking
Ability to derive insights from incomplete data
Strong KPI and dashboard experience
Success Criteria:
Increased adoption and usage across the installed base
Improved pipeline conversion and expansion
Reduced churn and attrition risk
Establishment of a sustainable cross-functional operating model
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
