Job Description
Job Title
Senior Project Manager
Job Code
599613
Grade
I 3
Group
Corporate Planning & Enablement
Division
Corporate Technology
Department
Corporate Digital Systems
Unit
Delivery & Support
ROLE PURPOSE
The aim is to state the overall significance of the job from the organization’s perspective.
The role exists to manage technology projects and delivery initiatives by planning, coordinating, and monitoring project activities throughout the project lifecycle. The role ensures successful delivery of technology solutions by coordinating cross-functional teams, managing project risks, supporting governance activities, and enabling efficient execution aligned with business objectives and enterprise technology standards.
KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
Key Accountabilities
Key Activities
- Project Planning & Delivery Management
- Develop project plans, schedules, milestones, and delivery roadmaps for assigned technology initiatives.
- Manage project execution to ensure deliverables are completed within agreed scope, schedule, and quality standards.
- Monitor project progress and implement corrective actions when required.
- Project Coordination
- Coordinate project activities across business, development, DevOps, QA, operations, and external vendors.
- Facilitate collaboration between stakeholders to ensure effective project execution.
- Ensure timely communication of project updates and dependencies.
- Project Governance & Reporting
- Support project governance activities through regular monitoring and reporting of project performance.
- Prepare project status reports, dashboards, and executive updates.
- Monitor project KPIs and ensure alignment with governance requirements.
- Risk, Issue & Dependency Management
- Identify, assess, and monitor project risks, issues, assumptions, and dependencies.
- Coordinate mitigation and resolution activities with relevant stakeholders.
- Maintain project risk and issue registers throughout the project lifecycle.
- Release & Operational Readiness
- Coordinate release planning, deployment activities, and production readiness for project deliverables.
- Support implementation planning and transition into operational environments.
- Ensure operational readiness activities are completed before project go-live.
- DevOps & Delivery Support
- Coordinate delivery activities with development, DevOps, and operations teams to support successful implementation.
- Monitor delivery progress across technical workstreams
- Support continuous delivery and operational excellence initiatives.
- Stakeholder Communication & Collaboration
- Maintain effective communication with business and technical stakeholders throughout project execution.
- Coordinate project meetings, workshops, and follow-up activities
- Support alignment between business requirements and project deliverables.
- Continuous Improvement
- Support the implementation of Agile methodologies and project management best practices.
- Identify opportunities to improve project delivery processes and operational efficiency.
- Contribute to continuous improvement initiatives across delivery and support functions.
- Policies, Processes & Procedures
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
- Information Security
- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
JOB SPECIFICATIONS
Academic and professional qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Software Engineering, Project Management, or a related field.
- Professional certifications such as PMP, PRINCE2, Agile, Scrum Master, or equivalent are considered an advantage.
Years and Nature of Experience
- 4–6 years of experience in technology project management, software delivery, digital transformation initiatives, or related technology domains.
