About Trusted Shops
Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence. Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.
To join our Project Management team, we are looking for a:
Senior Project Manager (f/m/d) Strategic Initiatives
Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
The Project Office owns the roadmap of strategic initiatives and ensures effective portfolio governance across the organization. It is also responsible for project management standards and central reporting. The Project Office is part of the Staff Department and reports directly to the CEO.
As part of the Project Office, you will lead and deliver business transformation projects across areas such as process improvement, technology implementation, and organizational change management.
You will work closely with cross-functional teams from across the organization, including Product, Technology, Finance, Legal, and HR, to deliver projects within scope, budget, and time constraints while meeting quality expectations.
Where internal expertise or technology is not available, you will also oversee the procurement and budget management of external resources.
Your Tasks
Project Scoping and Strategic Alignment – Define goals, scope, and success criteria in partnership with sponsors, ensuring each project aligns with a compelling business case or strategic objective.
Planning and Scheduling – Develop delivery timelines using appropriate methodologies (agile or traditional), with a clear breakdown of tasks that support timely execution.
Team Assembly and Resource Management – Lead the formation of cross-functional teams, identify internal and external resource needs, and manage project budgets to ensure effective execution.
Performance Monitoring and Risk Mitigation – Track milestones and key metrics tied to business value, while continuously assessing risks and implementing necessary controls to keep the project on course.
Stakeholder Engagement and Communication – Maintain strong alignment with stakeholders through proactive communication, expectation management, and consistent status updates.
Change Management and Adoption – Drive organizational change by fostering internal ownership, building advocacy, and supporting the adoption of new processes or solutions.
Transparency and Long-Term Impact – Ensure thorough documentation and communication across the project lifecycle, designing tracking methods that reinforce sustainable outcomes and long-term success.
Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience
5+ years of experience in project management, ideally within the e-commerce or digital product landscape
Proven ability to lead diverse, cross-functional teams and manage competing stakeholder priorities
Hands-on experience with project management tools (e.g. JIRA, Confluence, MS Project), and a deep understanding of project delivery frameworks
Strong organizational skills, structured thinking, and a pragmatic, results-driven approach
Excellent interpersonal skills with the ability to collaborate confidently across departments, including executive-level stakeholders
Fluent in English; proficiency in German is an advantage
What we offer you
Hybrid work:Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation:Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program (an experienced trustee is at your side)
Individual learning & development opportunities (internal & external trainings, e-learnings)
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness, and health courses)
Permanent contract with Europe's trusted brand
BUILD A COMMUNITY OF TRUST WITH US - #cometotr ust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
The European trust brand.
It‘s all about trust
We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions.
One team of experts, all liberties of work
The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site.
Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place.
Are you interested in working for Trusted Shops?
https://careers.trustedshops.com/
Imprint: https://business.trustedshops.com/consent
