Job Description

Senior Project Manager

Fixed-Term | Sydney | Hybrid flexible working

Who We Are

At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do.

What’s the Job?

We are seeking an experienced Senior Project Manager to lead the integrated delivery of the University’s Banner SaaS implementation and associated business transformation programme.

This is a high-profile, enterprise-wide role that will bring together University teams, implementation partners, system integrators and third-party vendors. You will establish the structure, governance and delivery discipline required to move a complex programme forward and support successful implementation across the University.

You will lead programme planning, governance, reporting, risk and dependency management, vendor coordination, testing, cutover and operational readiness. You will work closely with accountable functional, technical, data, integration, testing, training and change leads to ensure all parts of the programme are aligned and progressing.

You will not be expected to be the technical subject-matter expert across every domain. However, you will need sufficient understanding of enterprise systems, integrations, data and technology delivery to identify risks, challenge assumptions and coordinate effective decisions.

This is a 12 months fixed-term opportunity based at our Surry Hills campus in Sydney, with hybrid flexibility.

Key Responsibilities (but not limited to):

• Lead a foundational platform / programme plan, including milestones, dependencies, resources, decisions and critical path activities.
• Align programme delivery with university priorities, expected benefits, portfolio planning, and organisational outcomes.
• Establish and operate effective governance, executive reporting, assurance, and escalation processes.
• Coordinate functional, technical, data, integration, security, testing, training and change workstreams.
• Manage scope, requirements, risks, issues, dependencies, change control, and formal approvals.
• Act as the University’s primary day-to-day contact for implementation partners, system integrators and third-party vendors.
• Monitor vendor deliverables, performance, resourcing, service levels, commercial obligations, and escalations.
• Coordinate migration, technical readiness, and dependencies across the University’s wider digital ecosystem.
• Lead integrated testing, cutover and operational-readiness planning, ensuring workstream owners are prepared for implementation.
• Support regulatory compliance, benefits realisation, continuous improvement and the uplift of project delivery capability across the University.

Who You Are

You are a calm, structured and outcomes-focused programme professional who is comfortable working in complex, matrixed environments. You bring clarity to competing priorities, communicate complex issues plainly and build confidence through transparency and follow-through.

You will bring:

• Demonstrated experience leading complex enterprise technology, SaaS, student information system or business transformation programmes.
• Direct Ellucian Banner experience is highly desirable. Experience with another higher education platform or large-scale enterprise system will also be considered.
• Strong experience in programme planning, governance, risk, issue, dependency and change management.
• Demonstrated experience coordinating system integration, data migration, testing, cutover and operational readiness across multiple workstreams.
• Proven experience managing implementation partners, system integrators and third-party vendors, including delivery commitments, performance, resourcing and escalations.
• Strong stakeholder-management and communication skills, with the ability to influence executives, academic leaders, technical specialists, operational teams and external partners.
• Experience working in a matrix environment with distributed or international teams.
• The ability to make sound decisions with incomplete information, challenge constructively and maintain momentum through ambiguity.
• Relevant project or programme management qualifications. PMP, PRINCE2, MSP or an equivalent certification would be highly regarded.

Why Join Us?

This is an opportunity to lead a significant enterprise transformation with genuine organisational reach. You will work across technology, operations, academic and leadership teams while helping shape the platforms and digital ecosystem that support the University’s future.

At Torrens University Australia, you will benefit from:

• A purpose-led, B Corp-certified organisation.
• Flexible hybrid working arrangements.
• The opportunity to lead a complex, high-profile transformation with global stakeholders.
• Access to professional development and internal career opportunities.
• The opportunity to study free in a course related to your position, subject to eligibility requirements.
• A collaborative and inclusive working environment.

Our Commitment to Inclusion

We are proud to be an equal opportunity employer and are committed to creating an inclusive, accessible and equitable workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples and people from all backgrounds.

If you require adjustments or additional support during the recruitment process, please contact yourcareer@torrens.edu.au for confidential assistance.

To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.

We’d love to hear from you.

Job reference: R31184

To ensure a fair and thorough review process, applications for this role will close on Sunday 18 October. You can expect to hear from our Talent Acquisition team after this date with any updates about your applications.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au