Job Description

Job Purpose

As a Senior Project Manager, you are responsible for leading multiple or large-scale customer implementations across the Gresham product suite. You will provide guidance and oversight to other Project Managers, ensuring consistent delivery standards and adherence to project methodology. You act as a key point of contact for complex customer engagements and support continuous improvement initiatives within the Programme Management function.

Job Responsibilities

• Lead and oversee multiple or large, complex customer projects, ensuring successful delivery within agreed timelines, budgets and scope.
• Act as an escalation point for Project Managers, supporting issue resolution and providing mentoring and guidance.
• Manage stakeholder expectations, including executive-level customer contacts, internal leadership teams and third parties.
• Ensure quality and consistency of project documentation, risk management and financial forecasting across assigned projects.
• Lead customer engagement during critical project phases such as scoping, design and delivery workshops.
• Drive continuous improvement in project delivery practices and support the evolution of project methodology.
• Collaborate with Product, Development and Support teams to influence product enhancement based on customer delivery experience.
• Contribute to pre-sales activities by providing expert implementation insight and supporting solution design.
• Support month-end and forecasting accuracy for projects under management.
• Lead post-project reviews and ensure lessons learned are shared and embedded within the team.to Requests for Information and Requests for Proposals to ensure delivery is achievable.

Job Requirements

• Proven track record of successfully managing complex and high-value projects within financial software or technology sectors.
• Strong commercial awareness and experience managing budgets and forecasts.
• Experience mentoring or coaching junior Project Managers.
• Excellent stakeholder management, influencing and negotiation skills.
• Strong presentation and communication skills, with experience presenting to senior stakeholders.
• Advanced proficiency in Microsoft Office, MS Project and other project management tools.
• PMP, PRINCE2 Practitioner or similar qualification desirable.

Key Attributes

• Strategic thinker with a practical, delivery-focused mindset.
• Proactive leadership style with the ability to motivate and inspire others.
• Resilient under pressure with a solutions-driven approach.
• Confident managing ambiguity and competing priorities.

Equal Opportunities Statement

At Gresham, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds and are dedicated to providing a workplace where everyone feels valued, respected and supported.

We make employment decisions based on merit, skills and potential, and do not discriminate based on any protected characteristic. We are also committed to making reasonable adjustments throughout the recruitment process and employment lifecycle.