European Wax Center

Senior Project Manager

European Wax Center  •  New Berlin, WI (Onsite)  •  3 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Senior Project Manager

The Senior Project Manager is responsible for leading the safe, profitable, and efficient execution of electrical projects while ensuring strong customer and employee satisfaction. This role oversees safety, quality, productivity, and financial performance; supports sales growth; and identifies opportunities for new business. The Senior Project Manager also mentors team members, contributes to continuous improvement initiatives, and ensures work aligns with the company’s mission and values.

Location: This role may be based in New Berlin, Mount Pleasant, or Port Washington.

Our Values: At PPC Partners, we believe in the Power to Serve and the Pursuit of Excellence Our behaviors are guided by the following values: A Servant’s Heartfocus on the needs of others; Wisdominsightful decision-making; Integrityhonesty and trustworthiness; Couragedecisive and confident action; Humilitymodesty and respect; and Passionunfailing dedication

Essential Duties and Responsibilities

Project and Financial Management

  • Manage project financials, including costs, billing, collections, and forecasting, to support profitability.
  • Monitor accounts receivable and working capital.
  • Evaluate project goals against labor, material, and equipment resources; develop and implement strategies to improve efficiency.
  • Manage change orders and pursue additional work opportunities throughout the project lifecycle.
  • Coordinate manpower, resources, and tools across branches and departments.

Customer Satisfaction and Business Development

  • Build and maintain strong customer relationships while ensuring high-quality service.
  • Respond promptly to customer concerns and resolve complaints effectively.
  • Survey customers, meet satisfaction rating goals, and follow up on feedback to support continuous improvement.
  • Prospect for new leads and develop business opportunities through customer interaction and networking.

Safety, Hazard Recognition, and Elimination

  • Pre-plan daily work activities and identify methods to eliminate task-specific hazards.
  • Observe work habits and potential hazards, and bring concerns to others’ attention in a constructive manner.
  • Uphold safety as the company’s top priority and support the goal of achieving zero accidents.
  • Promote open communication between field and office teams regarding safety concerns, suggestions, improvements, and PPE needs.
  • Complete required safety training in accordance with company expectations.

Qualifications and Requirements

  • Bachelor’s degree in Construction Management, Construction Sciences, Engineering (Electrical, Mechanical, Building Science, or related field), or equivalent experience preferred.
  • Extensive experience and knowledge of electrical construction, finance, and project management.

Experience, Skills, and Abilities

  • Demonstrates a positive safety attitude and strong personal integrity; both are non-negotiable.
  • Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
  • Communicates clearly and professionally, both verbally and in writing.
  • Applies innovative and effective leadership techniques to maximize employee performance.
  • Maintains exceptional organization and documentation practices.
  • Builds effective working relationships with employees at all levels of the company, as well as customers.

Physical Requirements

  • Work is performed in both office and field environments and may require sitting, standing, walking, and traveling to various job sites. Field work may involve exposure to outdoor elements and noise.

Pieper Electric is an Equal Opportunity Employer.

European Wax Center

About European Wax Center

European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States. At more than 1,000 locations, we provide guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. We have revolutionized the waxing category with our innovative, signature Comfort Wax® and full collection of proprietary products to enhance and extend our guests' waxing services. Our brand is trusted, efficacious and accessible.

Industry
Beauty & Wellness
Company Size
5,001-10,000 employees
Headquarters
Plano, Texas
Year Founded
2004
Social Media