The role of Senior Project Manager is to lead and inspire our delivery teams to achieve exceptional customer outcomes. You will form relationships with key stakeholders, provide great decision making and effectively lead a delivery team. This role involves planning, directing and leading the development and implementation of projects to satisfy business strategies and objectives.
The role oversees multiple projects or large-scale initiatives, ensuring they are delivered on time, within scope, and within budget. This role requires strong leadership, strategic thinking, and the ability to manage cross-functional teams.
Key Accountabilities and main responsibilities
Strategic Focus
- Lead end-to-end project management across multiple initiatives
- Define project scope, goals, deliverables, and success criteria
- Identify risks and implement mitigation strategies
- Monitor project progress and adjust plans as needed
- Communicate project status, risks, and outcomes to stakeholders and executives
- Ensure adherence to company standards, methodologies, and best practices
- Mentor and guide junior project managers and team members
- Drive continuous improvement in project management processes
- Lead and manage multiple projects simultaneously.
- Define project scope, goals, deliverables, and success criteria.
- Develop detailed project plans, schedules, and budgets.
- Ensure compliance with company standards, methodologies, and PMO governance processes.
- Drive continuous improvement in project management practices.
- Ensure projects meet quality standards and business requirements.
- Escalate critical issues and recommend solutions to senior leadership.
Operational Management
- Partner with business sponsors to define success metrics and criteria.
- Develop detailed project plans, timelines, and budgets
- Build, lead, and coach project teams throughout project life-cycles.
- Engages the team, motivating them, taking care of their needs and maintaining a friendly and productive work environment. Holding self and other project team members accountable to meet commitments. Providing direction to the team, delegating and removing obstacles to get work done.
- Defining project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Evaluating trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value.
- Facilitating informed engagement and sound decision making grounded in facts.
- Implementing effective governance for project tracking and reporting to ensure timely and appropriate generation, collection, dissemination, storage, tracking reports and financial information.
- Proactively manages project budget variance, scope and change requests. Enforces MUFG PMO project governance & compliance, Delegation of Authority and the consistent application of PMO project methodology.
- Developing and implementing a project schedule to meet project objectives within an agreed time frame.
- Gain agreement to and monitoring of project schedules.
- Ensure change control mechanisms are put in place to manage project schedules.
- Determining, monitoring, analysing and controlling project costs and outcomes to ensure they meet financial objectives.
- Seek to control costs by using cost management techniques/methods coupled with change control.
- Implementing quality assurance processes that drive the continuous improvement of quality.
- Determine and achieve quality objectives, standards and levels to be included in the project plan.
- Work with team managers to determine project resource requirements (Number, skills, and duration).
- Manage and coordinate cross-functional teams and resources
- Monitor project progress and address issues, risks, and dependencies.
- Facilitate project meetings and provide regular status updates.
- Manage resource allocation and capacity planning.
- Coordinate cross-functional teams, vendors, and stakeholders.
People Leadership
- Lead and inspire a project team:
- Demonstrating appropriate ways of working.
- Build strong relationships and actively collaborate across functions to support the achievement of objectives.
- Role model transparent and trustworthy communication – Display effective communication concepts, tools and techniques, accurately interpret ideas, information and needs through the application of appropriate communication behaviours.
- Mentorship to project managers for: Planning, Execution and Quality of analysis.
Governance & Risk
- Effectively manage risks and issues should they arise by:
- Creating risk mitigation strategies to anticipate, assess and resolve project risks as they are encountered.
- Promoting a culture of risk and compliance awareness.
Experience & Personal Attributes
- 10+ years’ experience in successful project management delivery.
- Preferred experience in Financial Services
- Strong PM capabilities in time, cost, scope, quality reporting and governance.
- Exceptional leadership skills and capability - Enthusiastic, engaging and inspiring.
- Commercially savvy.
- Strong experience in management of risk.
- Ability to lead multiple teams across diverse platforms
- Excellent organisational skills - Can quickly and effectively mobilise both time and, resources (clients and project team members) to get things done
- Great stakeholder management skills including regular up-to date and accurate written and verbal updates to key stakeholders.
- Ability to communicate clearly and effectively with colleagues and clients at all levels
- Strategic planning
- Risk management
- Budget and resource management
- Leadership and team development
- Negotiation and conflict resolution
- Time management and organization
- Commitment to excellence and high-quality standards
The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role.
