Job Description

Job Purpose

As a Project Manager, you will manage software localization projects efficiently to drive client satisfaction, retention, and repeat business growth. You will set clear expectations with project teams regarding project scope, complexity, and deliverables, and ensure clients are kept fully informed on progress, key milestones, and financial status throughout the project lifecycle.

Key Responsibilities

• Manage end-to-end delivery of Software (SWE) localization projects
• Plan localization milestones, Software Engineering (SWE), and QA activities to ensure on-time project delivery.
• Drive client communication, prepare meeting agendas, provide status updates, and track action items.
• Collaborate with multiple client stakeholders, including Program Managers (PgMs), Developers (DEVs), Subject Matter Experts (SMEs), and Localization Engineers (LEs)
• Coordinate with internal support teams to ensure effective resource planning and project execution.
• Oversee financial aspects of projects, including cost tracking, budgeting, quoting, forecasting, monthly deliveries, and invoicing
• Identify and implement process improvements and cost optimization initiatives.
• Manage customer feedback and drive timely issue resolution to ensure client satisfaction.

Skills & Experience

• Proven experience as a Project Manager, preferably in localization or a related domain.
• Highly organized, self-driven, and capable of working independently.
• Hands-on experience in financial management, including quoting, budgeting, invoicing, and cost tracking.
• Knowledge of localization workflows, processes, and tools is preferred.
• Experience in customer feedback management and stakeholder engagement.
• Experience creating and managing complex localization plans is an advantage.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across internal and external stakeholders.
• Strong analytical, problem-solving, and decision-making abilities.
• High attention to detail with the ability to perform effectively under tight deadlines and pressure.
• Working knowledge of Wiki and Jira is preferred.
• Understanding of the software development lifecycle (SDLC) and software testing processes is preferred.

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together , to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.