Job Description
Position Title : Senior Project Manager (Enablement Services - Workforce Software)
Position Purpose : Empowering the partner community through education, support and collaboration.
Key Responsibilities:
- Project Execution & Delivery – Oversee partner-led implementations, ensuring alignment with scope, timelines, and budget.
- Issue Resolution – Act as the main point of contact for delivery issues, risks, and escalations.
- Partner Enablement – Guide partners through project onboarding, best practices, and implementation methodologies.
- Process Improvement – Analyze partner delivery trends and refine processes for better deployments.
- Stakeholder Communication – Align internal teams, manage expectations, and report on project status.
- Technical Resource Connection – Ensure partners access the right technical support at key milestones.
Skills & Experience:
- 5+ years in project management (SaaS, enterprise software, or tech solutions).
- Experience with partner enablement or managing a global outsourced professional services network.
- Expertise in HR, Payroll, or Workforce Management software (WorkForce Software a plus).
- Strong problem-solving, communication, and stakeholder management skills.
- Proficiency in JIRA, Confluence, Salesforce, OpenAir and project management tools.
- Adaptable mindset, capable of adjusting to fast-changing project demands.
- Ability to work flexible hours and travel up to 20% with the potential for international travel.
- Associates are expected to work a flexible hybrid model 3 days per week in the office.
Certifications/Qualifications:
A college degree is great but not required. What is more important is having the skills to do the job.
Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
