The Senior Project Manager is responsible for leading complex, strategic, and cross-functional projects from initiation through successful implementation, ensuring full adherence to OCASA Life Sciences Project Management standards, methodologies, and governance processes.
This role will play a critical part in managing strategic customer-facing initiatives involving new services, operational implementations, clinical trial logistics programs, process improvement initiatives, digital transformation projects, and operational expansions.
The ideal candidate must possess substantial experience within the Clinical Trials, CRO, Pharmaceutical, Biotechnology, or Life Sciences industry. This experience is a mandatory requirement and is essential to effectively manage customer projects and navigate the unique operational, regulatory, and stakeholder challenges associated with clinical research and clinical trial supply chains.
The Senior Project Manager will serve as a trusted partner to customers, vendors, and internal stakeholders, ensuring projects are delivered on time, within scope, within budget, and in compliance with quality and regulatory expectations.
Lead complex internal and customer-facing projects from initiation through successful completion.
Define project objectives, scope, deliverables, timelines, budgets, and resource requirements.
Develop and maintain project plans, schedules, budgets, risk registers, and governance documentation.
Monitor project progress, milestones, dependencies, and critical paths.
Identify risks and implement mitigation and contingency plans.
Manage project changes through established governance and change control processes.
Ensure project deliverables meet quality standards and stakeholder expectations.
Provide regular project status reporting to senior leadership and customers.
Serve as the primary point of contact for project stakeholders, including customers, vendors, and internal teams.
Facilitate communication and alignment across cross-functional teams and leadership groups.
Lead project meetings, steering committees, workshops, and governance reviews.
Manage customer expectations and ensure alignment with project objectives.
Support customer onboarding, implementation, and operational transition activities.
Lead End-to-End (E2E) process mapping, analysis, and optimization initiatives.
Develop and maintain RACI matrices to establish accountability and ownership.
Drive operational efficiencies through process redesign and continuous improvement methodologies.
Apply Agile, Waterfall, Lean, Six Sigma, DMAIC, and other project management methodologies as appropriate.
Lead large-scale projects including:
New customer implementations
New service launches
Clinical trial logistics programs
System implementations and integrations
Digital transformation initiatives
New operational start-ups and facility launches
Geographic expansion projects
Manage external vendors and third-party partners throughout the project lifecycle.
Support RFI, RFP, RFQ, and vendor selection processes when applicable.
Bachelor's Degree in Engineering, Supply Chain, Business Administration, Life Sciences, Information Technology, or related field.
Minimum of 5 years of project management experience leading complex projects with multiple stakeholders and cross-functional dependencies.
PMP, PRINCE2, Scrum Master, Agile Certification, or equivalent Project Management certification required.
Proven experience managing customer-facing projects within the Clinical Trials, CRO, Pharmaceutical, Biotechnology, or Life Sciences industry.
Clinical Trials industry experience is REQUIRED and NON-NEGOTIABLE.
Experience managing large-scale operational, process improvement, technology implementation, or transformation projects.
Demonstrated success leading End-to-End (E2E) process analysis and improvement initiatives.
Strong customer-facing experience with executive-level stakeholders.
Experience managing external vendors and third-party service providers.
Strong written and verbal communication skills.
Exceptional organizational and project management skills.
Experience in clinical trial logistics, depot operations, or clinical supply chain management.
Experience supporting global clinical trial operations.
Knowledge of GxP, GDP, ICH, or other regulated Life Sciences environments.
Logistics and supply chain experience.
Experience managing multi-country or global projects.
English: Fluent / Professional proficiency required (written and verbal).
Spanish: Preferred but not required.
This position may be based in either:
Miami, Florida
Raleigh, North Carolina
Candidates must be willing to work closely with global teams, customers, and stakeholders across multiple regions and time zones.
With over 39 years of experience in logistical solutions, OCASA has a large network of branches in the main cities of Latin America, the United States, Europe, Asia and Oceania; we also boast a network of qualified agents located in strategic locations worldwide. Our global network employs more than 3,000 people, making us a major integrated logistics company, with experience at a global level.
