Job Description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to manage the delivery of programs and projects, ensuring effective stakeholder engagement, budget reporting, and partnership management with third-party contributors. Additionally, the role involves executing business strategy for assigned programs, underwriting business within authorised limits, evaluating risks, and contributing to a profitable portfolio by gaining industry knowledge and expertise in specific lines of business.

Senior Project Manager

• Location: London

• Type: Permanent, full time

• Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe is recruiting a Project Manager to join our team on a full time, permanent basis focusing on change in the UK and Customer markets team.

You will be responsible for planning, executing and overseeing key projects or workstreams within a larger programme of work. You will manage cross-functional teams and vendors and work closely with business stakeholders to ensure projects are delivered on time, within scope and budget. These projects usually cost in the region of £1-2m, some more technically focused than others. All require clear communication and careful management of any changes.

Having the right to work in the UK is a requirement for this role.  QBE may consider sponsorship at its discretion.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Lead and own the end-to-end delivery of complex, strategic change initiatives, ensuring successful outcomes aligned to business objectives, with a strong focus on value realisation and seamless transition into BAU.

• Partner with the Transformation Office and senior stakeholders to shape initiatives, developing compelling business cases that clearly articulate benefits, costs, risks, and strategic alignment.

• Set the overall delivery approach and integrated roadmap, ensuring alignment across multiple workstreams, dependencies, and business priorities.

• Define and drive communication and engagement strategies, ensuring clear, consistent messaging across senior stakeholders and executive forums.

• Own financial governance, including budget oversight, forecasting, and ensuring delivery of initiatives within agreed financial parameters.

• Proactively identify and manage risks, issues, and interdependencies, driving early intervention and resolution to protect delivery outcomes.

• Oversee and coordinate delivery across multiple teams, suppliers, and business units, ensuring alignment, pace, and accountability.

• Build and maintain strong, trusted relationships at senior and executive levels, influencing decision-making and driving alignment across complex stakeholder landscapes.

• Provide leadership and direction to project and delivery teams, fostering high performance, accountability, and a culture of collaboration and continuous improvement.

• Establish and uphold robust governance and assurance frameworks, ensuring transparency, effective decision-making, and adherence to organisational standards.

About you

• Extensive experience leading complex change or transformation initiatives, ideally within the UK insurance environment.

• Strong strategic leadership capability, with the ability to shape initiatives and align delivery to broader business outcomes.

• Highly effective stakeholder management skills, with experience engaging and influencing senior executives and diverse stakeholder groups.

• Strong commercial and financial acumen, with experience managing large budgets and driving value-focused outcomes.

• Proven ability to lead through ambiguity and complexity, making informed decisions and navigating competing priorities.

• Track record of proactively managing risks and driving resolution, anticipating challenges before they impact delivery.

• Excellent communication and influencing skills, with the ability to articulate complex messages clearly and confidently at executive level.

• Experience leading, coaching and developing high-performing, cross-functional teams, including third-party suppliers.

• Demonstrates integrity, transparency, and sound judgement, maintaining objectivity and credibility in all situations.

• Relevant Programme/Project Management qualifications desirable, with a strong understanding of delivery methodologies and governance frameworks.

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a year with the option to buy up to 2 additional days.  

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.  

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.  

To learn more about benefits of working with us, click   Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

To learn more about our achievements, click here 

Apply now and let’s make it happen!  

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.  

Skills:

Coaching, Cost Management, Critical Thinking, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Performance Management (PM), Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Thinking, Team Management, Waterfall Model

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.