Job Description

Irth Solutions is a software product company building cutting-edge technology platforms that continuously set industry benchmarks. With a strong product culture, collaborative environment, and high growth potential, Irth offers an exciting opportunity to work on modern, enterprise-scale data platforms.

As Senior Project Manager on the Irth EDO team, you would be responsible for planning and overseeing multiple customer projects to ensure that they are completed in a timely fashion and within budget and scope. You will plan and designate project resources, monitor progress and keep stakeholders updated in a timely manner. Your main goal would be to create and manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer expectations and outcomes. Ideal candidates would possess broad experience in handling difficult or sensitive situations, in a professional, timely, and thorough manner. Qualified candidates are self-starters and highly motivated to provide excellent customer service.

Requirements

What You’ll Do 

• Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Irth’s platform

• Manage and communicate deliverables, risks, project timeline, ROI, and issues

• Act as a liaison between Irth’s customers and internal teams to ensure smooth project completion and success

• Communicate professionally and succinctly while following Standard Operating Procedures (SOP)

• Ensure internal processes and client-facing documents are current and in support of corporate goals

• Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase

• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

• Manage overall customer relationship and satisfaction during all phases of

Skills & Experience

Required:

• 5-8 years’ experience managing projects in customer-facing implementation roles (remote and onsite) in a technology organization

• Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management

• Excellent customer engagement, presentation, and communication skills

• Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources

• Experience handling escalations at all levels

• A strong understanding of project financials, revenue, cost, and margin is required

• Strong familiarity with project management software tools, methodologies, and best practices

• Experience with creating, maintaining and following a repeatable project methodology

• Willing to work during US Eastern time every day.

EDUCATION

Bachelor’s or master’s degree in computer science, Software Engineering, or a related field, or equivalent professional experience.

Benefits

WHAT IS IN IT FOR YOU

·       Being an integral part of a dynamic, growing company that is well respected in its industry.

·       Competitive pay based on experience.