Job Description

At SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

SBS is seeking a Project Manager who will be essential to managing software implementation projects throughout their lifecycle, ensuring on-time, within-budget, and in-scope delivery while meeting quality expectations.

This high-visibility role involves managing critical path, risk and issues, dependencies, change control, and pre-sales activities across workstreams within fast-paced projects, and in adherence with the SBS Project framework, while maintaining clear and consistent communication among internal stakeholders and customers.

Location: San Francisco, CA

Hybrid: 2 Days Onsite (Occasional travel required)

What will the role involve?

Project Management and Delivery

• Lead and manage multiple software implementation projects of varying complexity concurrently.
• Develop and align multi-disciplinary project plans in collaboration with internal teams and customers.
• Establish and manage high-performing cross-functional project working groups.
• Coordinate and communicate scope, identify dependencies, and manage critical path for on-time, on-cost, on-spec delivery.
• Identify and manage project risks and issues with timely reporting, escalation, and resolution.
• Ensure adherence to the Change Control process for effective change management.
• Resolve issues promptly to ensure project delivery aligns with agreed plans.
• Capture lessons learned, drive continuous improvement, and enhance project management capabilities.
• Assist in pre-sales activities, including drafting proposals and supporting contracts (e.g., RFIs, RFPs, Shape of Demand, SOWs).

Governance, Documentation & Stakeholder Management

• Organise, manage and prepare all project governance forums and materials in line with SF & SBS frameworks.
• Produce reporting and documentation, including collateral for Steering Committee and Portfolio review forums, to enable swift decision-making and support project success.
• Manage delivery of contractual outputs, ensuring quality and stakeholder sign-off.
• Maintain alignment with the Quality Plan and monitor agreed project KPIs to ensure objectives remain on target.
• Build strong relationships and drive satisfaction among stakeholders.

Financial, Resource and Budget Controls

• Create and monitor resource allocation plans, to forecast, secure and manage demand effectively.
• Track project costs to ensure financial accountability.
• Secure revenue recognition through customer sign-off.

Qualifications

• 6-10 years Project Management Experience.
• Comprehensive knowledge of the Software Development Life Cycle (SDLC) and experience in managing software projects.
• Exceptional written and verbal communication skills, simplifying complex concepts for all organizational levels.
• Adept in planning and resource management, budget management, and risk assessment, with the ability to address RAG escalations and realign projects effectively.
• Strong multitasking, organizational, and time management abilities, with a focus on prioritizing tasks in a dynamic business setting.
• A solutions-oriented mindset, with analytical problem-solving and adaptability in managing change.
• Self-driven, proactive, and independent, with a commitment to taking ownership of responsibilities.
• A customer-centric mindset, with experience in delivering projects for external customers.
• Strong interpersonal and relationship-building skills, fostering collaboration and inspiring trust.
• The flexibility to travel and work away at customer sites.

Desirable Skills and Qualifications:

• Experience managing IT projects in the financial services industry
• Solid understanding of software implementations, upgrades, and cloud migration processes.
• Project Management certifications (e.g., Prince2, PMP, Agile PM)

Don't meet every single requirement? That's okay, and you aren't alone! Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send us your application!

Additional Information

What's in it for you?

We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:

💷 Competitive salary

🧘 Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations

🛡️ Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider

🚲 Leisure & Lifestyle Cycle to Work Scheme, Holiday Trading, Travel Insurance

As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJ's, bankruptcy and a criminal record check; however, if you wish to know more about what is or is not acceptable, please ask our recruitment team.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.