Job Description

Purpose

As a Senior Project Manager, you will lead complex, high‑volume healthcare software implementation projects from initiation through completion. You will own delivery, financial performance, and client satisfaction by proactively managing scope, timelines, risks, budgets, and cross‑functional teams.

You will serve as a senior leader within the Project Management organization, driving process improvement and mentoring other Project Managers while handling up to 20 projects simultaneously.

Clinisys’ AI Philosophy

Building an AI‑first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health.

By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities.

Operating across 30+ countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, continuously adapt as technologies evolve, and drive an AI‑first sense of purpose and urgency.

Essential Functions

• Lead end‑to‑end delivery of multiple concurrent, large‑scale healthcare implementations, ensuring on‑time, on‑scope, and on‑budget execution

• Own project financial management, including forecasting, tracking, variance analysis, and margin performance; partner closely with internal and external finance teams

• Develop and actively manage detailed project plans covering scope, schedule, resources, risks, dependencies, and change control

• Set and manage client expectations through clear communication, proactive risk management, and executive‑level reporting

• Facilitate weekly and bi‑weekly project meetings; drive accountability for milestones, deliverables, and corrective actions

• Identify, document, and resolve risks and issues; lead problem‑solving, decision‑making, and conflict‑resolution sessions

• Serve as the primary escalation point for complex project challenges and executive stakeholder communications

• Provide clear, concise status reporting on progress, risks, financials, and dependencies

• Collaborate with Product, Development, Services, Sales, and Engineering to align delivery schedules and client outcomes

• Improve and standardize delivery processes, tools, and documentation across implementation teams

• Mentor and coach Associate and Project Managers on delivery excellence, financial discipline, and stakeholder leadership

• Support portfolio‑level initiatives and partner with Program Management leadership on continuous improvement efforts

Skills Needed to Be Successful

• Proven ability to manage multiple high‑volume projects in a fast‑paced, matrixed environment

• Strong project financial management skills, including budget ownership and financial reporting

• Demonstrated success influencing outcomes with internal teams, external partners, and executive stakeholders

• Advanced problem‑solving, analytical, and planning skills

• Excellent written and verbal communication skills, including executive‑level communications

• Ability to lead distributed, cross‑functional teams with accountability and urgency

• Proficiency with Microsoft Project and Microsoft Office tools

Required Experience & Education

• Bachelor’s degree in Business, Technology, Healthcare, or equivalent experience

• 5+ years managing large, complex software implementation projects

• 5+ years partnering with client stakeholders at the Director level or above

• Healthcare or health system project management experience (employee, contractor, or consultant)

• Hands‑on experience managing EMR‑related projects

• PMP or PRINCE2 certification (or ability to obtain within 2 years)

• Experience using AI-enabled tools for managing projects

Preferred Experience & Education

• Experience in healthcare, hospital, or health system environments, including use of AI components for project management

• Experience managing LIMS or laboratory system implementations

• Familiarity with NetSuite and/or Kantata

• Previous experience in healthcare, hospital or health system environments

Supervisory Responsibilities

• None

Physical Requirements

• Work performed in a normal or remote office setting with minimal exposure to health or safety hazards

• Prolonged periods of sitting at a desk and working on a computer

• Up to 25% travel may be required

• Travel to client sites that may pose risks associated with healthcare environments

• May be required to follow customer location health and safety requirements

Onboarding

As part of our onboarding process, all new employees will be required to attend/travel to the office on their first day of employment (Raleigh, NC / Tucson, AZ / Indianapolis, IN). This requirement is essential for onboarding activities, including identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Benefits:

Our benefits are designed to help you move forward in your career and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The starting pay range for a candidate selected for this position is generally within the range of $100,000 - $125,000 annual base salary. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Clinisys’ Commitment to Equal Opportunity:

Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding, or reducing the scope of accountabilities and is subject to change at any time.

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