Job Description

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is you

• Certified Scrum Master with at least 4 years of hands-on experience guiding agile teams

• Strong expertise in agile frameworks such as Scrum, Kanban, XP, and Lean

• Experienced in working with multiple teams simultaneously, ensuring alignment and efficiency

• Skilled in facilitating agile ceremonies and supporting team development

• Comfortable working in product-oriented environments, focused on delivering business value

• Familiar with agile engineering practices like TDD, test automation, and specification by example

• Experienced in defining and tracking OKRs and KPIs to align team goals with business objectives

• Proficient with collaboration and delivery tools such as Jira, Confluence, Miro, Mural, Excel, and PowerPoint

• English level: intermediate level or higher

• Based in or willing to work within Santiago and availability to work on-site 1 or 2 days per week at our offices.

Nice-to-have skills

• Experience supporting or leading user testing activities

• Background in product discovery practices such as Story Mapping

• Strong stakeholder communication and coaching skills

This is your role

• Act as a Scrum Master for one or more teams, enabling agile ways of working and continuous improvement

• Facilitate all key agile ceremonies and ensure effective collaboration within and across teams

• Support and back up the Product Owner in:

• Product discovery and definition (e.g., Story Mapping)

• Backlog creation, refinement, and JIRA management

• Ensuring high-quality user stories, including clear Acceptance Criteria, Definition of Done, and Definition of Ready

• Preparing and running Ecosystem Demos / Reviews

• Supporting or leading user testing and documenting results

• Help teams stay aligned with business goals through OKRs and KPIs

• Drive a culture of continuous improvement, transparency, and high performance
  
  At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.