Job Description

Key purpose:

As a Senior Project Manager, you will be responsible for the planning and management of projects. You'll work closely with clients to ensure that each project is successful. You'll liaise with internal stakeholders and external vendors as well as ensuring accurate documentation is provided at all times. Your role will require you to have an understanding of project life cycles, costing techniques and requirements gathering procedures within the industry sector.

Duties and responsibilities:

Coordinates between the business and technical leadership in delivering comprehensive projects that meet client requirements
Senior PM who can work on a Customer Service Programme several initiatives one of them being a replacement of the IVR / telephonic system
Models lessons learned from experience and applies these to new projects Responsible for the project management, financial, business analysis, client relationship management and strategic planning
Develops and manages project specifications and related documentation for project deliverables, including project management plans, stakeholder participation, schedules, cost estimates, testing plan and issues, test results, development progress notes, test report and execution activities, communication plans, and business impact analysis
Manages the project budget, schedule, scope, resources, risks, and quality issues

Qualifications and experience:

Bachelors degree in Management, Business Administration or related field required
Must have IVR / telephonic system experience
Must have call center experience
Experience in the following areas is preferred: project management software
Must be able to manage the detail as well as the EXEC level
Certification is a plus PMP, Agile , Prince 2
software, data warehouse systems, business intelligence tools and applications
8 years of experience as a project manager with at least 5 years of previous managerial experience
Experience with the following tools and platforms: MS Project, MS Office Suite, Excel, SharePoint

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry

Unknown

Company Size

51-200 employees

Headquarters

Bedfordview, ZA

Year Founded

1989

Website

boardroom.co.za

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