Job Description

Service New Brunswick

Senior IT Project Manager

R85-202526-694

Open Competition - Pay Band 7

Flexible Work Location within New Brunswick

About the team

Service New Brunswick (SNB) is building a new, dynamic team to transform how we deliver IT services across the province. As one of the largest IT employers in New Brunswick, with over 700 technology professionals located across the province, we are dedicated to having an agile, client-focused approach, acting as a strategic partner to government departments, health authorities, schools, and other public sector organizations.

As one of Atlantic Canada’s Top Employers, we offer flexible work options—including remote, hybrid, and in-office roles in most major cities across New Brunswick. In this role, you will play a critical part in helping us design and implement technology solutions that drive efficiency, innovation, and better service for New Brunswickers.

Who are you?

• You have strong leadership, planning and team-building skills with the drive to deliver exceptional service.
• You demonstrate initiative and are adaptable, organized and solution oriented.
• You are an effective communicator, facilitator, presenter, and collaborator.
• You are an exceptional relationship builder and can easily navigate complex group dynamics across multiple stakeholder and collaborator groups.

What will you be doing?

Working with a dynamic team of professionals, you will be responsible for the planning, execution, and finalization of projects of varying degrees of complexity and strategic importance to the organization and its clients. Responsibilities will include but are not limited to:

• Defining scope, outcomes & measures, work packages, requirements, and deliverables at project and program levels.
• Developing resource management plans, identifying and acquiring required resources, delegating tasks and responsibilities and coordinating the efforts of team members and third-party contractors.
• Directing and managing projects and programs to deliver desired outcomes and benefits.
• Developing full-scale program roadmaps, project plans, value maps and effectively communicating project expectations.
• Liaising with project stakeholders, including senior leadership, to understand, set and manage expectations.
• Developing and growing business relationships vital to the success of projects.
• Drafting and submitting budget proposals and recommending budget changes.
• Coaching, mentoring, motivating and supervising team members and contractors
• Leading teams in the use of SCRUM/Agile methodologies
• Tracking project timelines, outcomes, milestones, and deliverables
• Delivering status reports, analyzing results, and troubleshooting problem areas.
• Managing changes in scope, budget, schedule, identifying potential risks and devising contingency plans.
• Fostering the professional growth of colleagues through mentoring and coaching.
• Monitoring and managing risks, issues and interdependencies between projects in a program

Why join SNB?

You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest IT business challenges. Our core goals are to identify relevant and transformative digital IT solutions to support our clients in delivering business value to their customers.

At SNB, our people are at the heart of everything we do. We are:

• Human-Centered: We prioritize well-being and flexibility for our employees.
• Driven by Growth: We invest in your professional development and career advancement.
• Celebrating Excellence: We recognize and reward outstanding contributions.
• United by Purpose: Every project you work on makes a real difference for New Brunswickers.
• Empowered to Decide: We trust our teams to make decisions and innovate boldly.

Join us and be part of transformational initiatives shaping the future of IT services in New Brunswick.

What do you need to be successful?

The successful candidate must possess a university degree in a relevant discipline and a minimum of seven (7) years of experience in project management or related work experience.

Subject to the response to this competition, an equivalent combination of education, training and experience may be considered.

Some positions require written and spoken competence in French and English. Others will require written and spoken competence in English only. Please state your language capability.

What qualifications can set you apart from other candidates?

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Certification from a recognized Project Management Association, such as PMI’s Project Management Professional (PMP) or Agile Certified Practitioner (ACP) or PRINCE2’s Practitioner.
• Experience with Agile methodologies and tools (such as Scrumworks, Jira, TFS, Azure DevOps)
• Experience with Salesforce Health Cloud and other cloud technologies and digital platforms.
• Experience managing IT projects across multiple organizations or functional areas with both traditional and adaptive approaches in a high-pressure environment.
• Experience with Scaled Agile Framework (SAFe)
• Experience leading programs and projects in a government setting.
• Experience presenting to and facilitating varying group sizes and senior level management.

Please provide proof of relevant certifications.

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

CORE COMPETENCIES: The successful candidate will possess the following core competencies:

• Client Service Orientation: Demonstrates commitment to understanding and meeting client needs effectively.
• Effective Interactive Communication: Clearly conveys ideas and actively listens to ensure mutual understanding.
• Relationship / Network Building: Builds and maintains productive, collaborative connections with others.
• Teamwork and Cooperation: Works collaboratively and supports team goals over individual interests.
• Results Orientation: Focuses on achieving objectives and delivering high-quality outcomes.
• Organizational Awareness: Understands the organization’s structure, culture, and priorities to guide decisions.
• Strategic Thinking: Anticipates future trends and aligns actions with long-term organizational goals.
• Project Management
• Planning and Organizing Skills
• Presentation Skills
• Written Communication
• Knowledge and the ability to use Microsoft office technology

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

Resumes should be in chronological order specifying education and employment in months and years including relevant part-time and full-time employment.

OPERATIONAL REQUIREMENTS: Some weekday evening and weekend work hours may be required on occasion and candidates must possess a valid driver’s license.

Occasional travel within the province may be required.

Candidates will be required to undergo Criminal History Clearance prior to appointment.

Salary: $93,210 - $112,788 annually – Pay Band 7 - Management and Non-Union Pay Plan

We encourage applicants to apply online by clicking here, and indicating competition number R85-202526-694. In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact pc@snb.ca.

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact pc@snb.ca.

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!