Job Description

Who we are

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Senior Project Manager to grant highest project management quality during delivery to our clients. This role exists to grant highest project management quality during delivery to our clients.

You will oversee the full delivery lifecycle – from initiation and planning to closure, ensuring customer satisfaction, quality excellence, and continuous improvement.

The ideal candidate combines strong leadership, business acumen, and customer focus, capable of building trusted relationships and driving consistent delivery outcomes across global environments.

Responsibilities:

• Be accountable for delivery-based complex long-term projects
• Manage communication with client stakeholders during the project. Assure healthy relationship. Search for potential expansion opportunities
• Be accountable for project P&L, its revenue and profitability
• Manage project team. Be responsible for people hiring, development and retention
• Manage project risks. Permanently identify and track key risks. Escalate internally and externally, when necessary
• And perform other duties as may reasonably be required in alignment with the purpose of the role.

Qualifications

• Minimum 5 years of project management experience
• Experience in managing agile, as well as fixed scope projects
• Excellent communication skills. Advanced English level
• Understanding of CX domain, CCaaS solutions
• Experience with multi-cultural global teams
• PMP, ACP or other equivalent certification is a plus

Additional Information

We offer:

• Culture of Relentless Performance join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture make the most of the flexibility that comes with remote work.
• Growth Mindset reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.