Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Assisted Voluntary Return and Reintegration (AVRR) is one of the key IOM expertise areas with more than 40 years of experience worldwide. IOM Norway collaborates with the Norway Government in providing assistance to beneficiaries to voluntarily return to their countries of origin in a safe and dignified manner. IOM assistance includes counselling, support with travel documents, departure, transit and arrival assistance as well as reintegration.

Under the overall supervision of the Programme Coordinator and direct supervision of the Senior Programme Associate (AVRR), the Senior Project Associate (AVRR) is responsible for the following duties and responsibilities.

1. Support Project Compliance, Monitoring & Evaluation (M&E) and reporting activities for the Assisted Voluntary Return and Reintegration (AVRR) Unit, including for the Voluntary Assisted Return Programme (VARP).

2. Support the overall monitoring efforts of IOM Norway AVRR programming in the day-to-day implementation of case management, direct assistance and activities under outreach.

3. Assist the Programme Coordinator in updating and adapting M&E tools in line with AVRR tools including MiMOSA.

4. Support the Senior Programme Associate in preparing and updating informational materials to be used for outreach activities, and make recommendations to improve these materials based on M&E data.

5. Organize outreach activities including in-person Reception Center (RC) visits, virtual informational meetings with RC staff, local stakeholders, and Country of Origin visits with IOM staff from other Missions.

6. Support monitoring and evaluation activities for outreach initiatives, including RC visits, CoO visits, Embassy Liaison, the annual Embassy Seminar, and engagement with other stakeholders, including testing M&E tools, administering surveys, assisting with Key Informant Interviews (KIIs) and Focus Group Discussions (FGDs), and providing with logistical support related to data collection and analysis.

7. Train other team members (case management) as needed, to efficiently and effectively contribute to outreach activities through information sharing, and support for M&E activities.

8. Undertake duty travel as needed to participate in outreach and related activities.

9. Document and file all beneficiary case files in a database for reference and monitoring.

10. Provide inputs to assessments of the qualitative and quantitative impact of outreach activities and stakeholders engagement.

11. Compile data and contribute to the preparation of M&E reports, carefully considering disaggregated gender, age and other relevant impact criteria.

12. Support the documentation of good practices and lessons learned; contribute to the development of Standard Operating Procedures (SOPs).

13. Support the country office institutional reporting.

14. Perform such other related duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in Social Sciences, Development Studies, International Studies, Economics, Political Science, Migration Studies, or a related field from an accredited institution with four years professional experience, or;

• High school diploma with six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,

• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
• Previous experience supporting the monitoring and evalution of projects, including project involving vulnerable groups (i.e. Victims of Trafficking, unaccompanied minors) is a distinct advantage.

Skills

• Strong organizational, communication, writing and presentations skills;

• Strong work ethics and commitment to humanitarian principles.

• Strong interpersonal skills;

• Knowledge of office software packages (MS Word, Excel, etc.) and spreadsheet and database packages;.

• Ability to use own initiative and work under pressure with minimum supervision.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Norwegian is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage Demonstrates willingness to take a stand on issues of importance.
• Empathy Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
• Accountability Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies