Job Description

CARE is a leading humanitarian and development organization fighting global poverty and providing lifesaving assistance in emergencies. CARE is undergoing significant transformation across a number of core business processes, systems, and structures, through the implementation of a number of initiatives that will help drive CARE's new 5-year strategy being launched in 2025.

The successful delivery of these projects is hinged up having key project and change management resources to help facilitate managing the these high priority global strategic initiatives across CARE's 50 business units and to several thousands of staff around the world.

This Snr Project & Change Manager role will sit within the Transformation team (part of the Executive Office) at CARE that has been created to partner with functions in the organisation to deliver these strategic projects. The role will have a solid line to the Director of Project & Change Management, and dotted lines to the Project Leads of the projects they support. This role has a responsibility for managing both project & change activities for various global projects as assigned within the Transformation team. The role holder will be responsible for ensuring all key stakeholders understand CARE's Project and Change Management methodologies and their application, facilitating and supporting the offices with each project rollout, ensuring active office engagement and ownership to achieve successful implementation.

Specifically for the year 2025/2026, the role will primarily be responsible for supporting a global Culture Change project and a Country Office Evolution project. These projects will be delivered to a range of business units at global, regional and country level in which CARE operates.

This is a one year fixed term contract, but with the strong possibility of extension.

RESPONSIBILITIES:

Provide high quality Project Management

Objective:

• Lead end-to-end project management for assigned global transformation projects, ensuring alignment with CARE's 5-year strategy and coordinating delivery across 50+ business units worldwide.

Goals:

• Develop and maintain comprehensive project plans in Monday.com
• Manage the budgets in coordination with the project leads and the Finance business partner, which includes monthly BVA analysis
• Manage project resourcing to ensure there is sufficient capacity to deliver on project goals
• Support the Project Lead with project governance, ensuring timely project reporting and project steer cos are well prepped
• Manage interdependencies between concurrent strategic projects

Deliver effective Change Management support

Objective:

• Deliver change management deliverables that drive adoption of the changes the projects want made and ensure there are high levels of engagement and interaction with stakeholder groups, from executive leadership to field staff.

Goals:

• Develop change impact assessments, communication and engagement plans, and change plans to ensure the smooth delivery of changes, whilst minimizing impact and disruption to day-to-day operations particularly at Country Office level.
• Form and run Reference Groups made up of colleagues from different levels of CARE to ensure there is a strong connection between the project and staff who will receive the change from the start of the project.
• Deliver good quality communications to ensure awareness and understanding of the project’s objectives and to gain the buy-in of staff.

Global Stakeholder Engagement and Relationship Management

Objective:

• Build and maintain collaborative relationships with key stakeholders across global, regional, and country offices to ensure active participation and ownership of transformation initiatives.

Goals:

• Facilitate cross-functional workshops, steering committee meetings, and regional coordination sessions to align diverse business units and cultural contexts around common project objectives and methodologies.
• Conduct regular stakeholder mapping and analysis to identify key influencers, champions, and potential resistance points across all organizational levels
• Establish feedback mechanisms and two-way communication channels to capture stakeholder concerns, suggestions, and local insights

Support Improvement of CARE's Change Management Methodology

Objective:

• Be an active and supportive member of the Transformation team.

Goals:

• Contribute towards the continued improvement of CARE's Project Delivery Lifecycle by sharing lessons learned and best practice with the Director of Project & Change Management.
• Facilitate in the sharing of project experiences and issues among the Transformation Team.

• Deliver sessions in the bi-annual Project Delivery Lifecycle training the Transformation team runs.

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