At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.
We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.
Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.
Dyson is seeking an exceptional Senior Programme Manager to lead all project and programme management within the Global Retail Design & Experience team. This is a critical leadership role responsible for ensuring clarity, focus,prioritisationand delivery acrossa highly complexandfast‑movingglobal portfolio.
With 150+live projects at any given time, spanning direct retail stores,third‑partyretail design, NPD fixtures, visual merchandising, 2D design,digital in retail,retailinnovations and concepts, this role acts as the central operational backbone of the team. Given Dyson’s constant innovation and frequent product and timing changes, the Senior Programme Manager is a key enabler of speed,accuracyand commercial impact.
The role leads a small,high‑performingteam of Project Managers and Senior Project Managers, each aligned to different product categories and project types, and works closely with global and regional stakeholders to ensure the right work is happening at the right time.
Key Responsibilities
Programme & Portfolio Leadership
Own and lead theend‑to‑endprogramme management function for Global Retail Design & Experience
Maintain a clear, constantly updated view across the entire portfolio of live and pipeline projects
Establish and run robust governance, prioritisation and reporting frameworks that support rapiddecision‑making
Act as thesingle sourceof truth for project status, risk,dependenciesand critical path impacts
Strategic Prioritisation & Focus
Ensure the team is continually focused on the most critical projects, aligned to business priorities,launchesandmarketneeds
Rapidly assess andre‑prioritisework in response to product changes, timingshiftsand strategic resets
Provide clear recommendations toVP‑levelleadership whentrade‑offsor decisions arerequired
Team Leadership & Development
Line‑manageand develop a team of Project Managers and Senior PMs covering different product categories and workstreams
Set clear expectations, ways of working and standards for planning,deliveryand communication
Coach the team tooperateconfidently in ahigh‑change,high‑volumeenvironment
Encourageproactivecollaborationat all times, workingwith other business functions tomaintainalignment.
Delivery Excellence
Oversee delivery across a broad mix of project types, including:
Direct retail store design and rollouts
Third‑partyretail design and toolkits
New Product Development (NPD) fixtures
Visual merchandising programmes
2D retail design assets
Ensure projects are delivered on time, to scope and to quality, while managing risk pragmatically
Stakeholder &Cross‑FunctionalLeadership
Act as a trusted partner to senior stakeholders across Retail Design, Product, RDD, Marketing, Supply Chain andMarkets.
Translate complex and changing inputs into clear, actionable plans for the team
Confidently challenge whenrequiredto protect capacity, focus and delivery quality
Operational Governance & Continuous Improvement
Define and evolve programme management frameworks, tools and reporting to suit Dyson’s pace of innovation
Balance structure with flexibility – enabling speed without bureaucracy
Drive continuous improvement in how the team plans, communicates and delivers
Experience
Significant experiencein senior programme or portfolio management within complex,multi‑stakeholderenvironments
Proven leadership of project management teams
Experience managing high volumes of concurrent projects with frequent change
Background in retail design, experiential design, physical productenvironmentsor related industries strongly preferred
Comfortable operating at both strategic and operational levels
Skills & Capabilities
Calm, confident and effective under pressure and ambiguity
Highly structured thinker with the ability to simplify complexity
Excellent communication – able to distil complex programmes into clear narratives
Strong stakeholder influencing skills, including at senior leadership level
Exceptional prioritisation,judgmentanddecision‑makingskills
Leadership Style
Positive, proactive, resilient andsolution‑focused
Trusted, transparent and decisive
Naturally collaborative, but willing to challenge and say no when needed
Passionate about enabling teams to do their best work
Why This Role Matters
This role is pivotal to the success of Dyson’s global retail design ambition. With responsibility spanning over 400+ direct retail stores and 26,000+third‑partyretail doors globally, and with constant innovation at the heart of the brand, the Senior Programme Manager is the central operational leader who ensures the team stays aligned, focused and effectiveat all times
The VP of Global Retail & Events Design relies heavily on this role as a trusted partner to ensure the right work is being done, at the right time, with full visibility of risk,changeand opportunity.
Financial
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
- 27 days’ holiday (plus bank holidays)
- Free on-site lunches, fruit, and hot drinks
- Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
- Electric vehicle salary sacrifice scheme
- Ability to purchase additional holiday
Health
- Private medical insurance and dental insurance
- Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
#LI-KH1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
