Tendo

Senior Program Manager, Insights Program Management

Tendo  •  $115k - $155k/yr  •  United States (Remote)  •  2 hours ago
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Job Description

We're hiring a Senior Manager, Implementation Program Manager to own the delivery and relationship for a portfolio of Tendo Insights customers, from contract signature through go-live and into steady-state value realization. You'll be the person a hospital's CMO, CFO, and clinical documentation team all trust to bring order to a complex, cross-functional rollout — one that touches clinical, financial, IT, and executive stakeholders who don't always agree with each other.

This is a senior, largely autonomous role. You'll be expected to build and run your own implementation plans, manage multiple concurrent customer engagements, navigate organizational politics inside customer accounts, and represent Tendo credibly in front of hospital executives while also partnering closely with Sales, Product, and Support to make sure customer commitments are realistic and kept.

About Tendo

Make an impact—join our team!

We’re a fast-growing, mission-driven company building a culture that enables teams and individuals to thrive. Our team-driven culture and rapid growth have earned us recognition as one of Forbes’ Top Startup Employers for 2024, 2025, and 2026. Led by an experienced and proven team, we live by our values and are always on the hunt for motivated people with diverse experiences and backgrounds to help us improve the care journey for patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences.

If you like working with innovative technologies and want to be part of a growing team that will help transform the healthcare experience, we encourage you to apply today!

Job Location

Remote

Tendo has hubs in San Francisco, CA; Salt Lake City, UT; Chicago, IL; Nashville, TN; and Philadelphia, PA. Candidates may be located in any one of our hub locations.

#LI-Remote

Responsibilities

Requirements

Nice to Have

  • Experience in healthcare — particularly with hospital or health system operations, clinical quality programs, clinical documentation improvement (CDI), or healthcare data/analytics.
  • Familiarity with healthcare quality metrics and ranking programs (e.g., CMS Star Ratings, U.S. News & World Report rankings, HEDIS, or similar).
  • PMP, PgMP, or similar program management certification.
  • Experience partnering with clinical, IT, and finance stakeholders simultaneously on the same engagement.

Tendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Tendo

About Tendo

It’s time to reimagine what’s possible in healthcare.

At Tendo, we’re on a mission to become the trusted connection between patients, clinicians, and caregivers by creating software that provides seamless, intelligent, and user-friendly experiences throughout the care journey.

Follow us here. Learn more at tendo.com.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Philadelphia, Pennsylvania
Year Founded
2020
Website
tendo.com
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