Goodera

Senior Program Manager - Event Execution

Goodera  •  $80k - $95k/yr  •  United States (Remote)  •  4 hours ago
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Job Description

About Goodera

Goodera is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.

Goodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.

What we do:

  • End-to-end program management: Design and execute corporate volunteering initiatives from concept to completion
  • Curated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities
  • Program planning & participation: Support timelines, campaigns, and communications to drive employee registrations
  • Hosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience
  • Impact measurement: Track, measure, and communicate both employee engagement and social impact outcomes

As we continue to grow, Goodera is exploring avenues of expanding beyond volunteering into a broader suite of employee engagement offerings including team building, culture-building, and purpose-driven experiences. .

Role Overview

The Event Production Manager owns end-to-end execution of Goodera's critical and high-visibility events in the US. These critical events are corporate events for employees, clients, and partners with 200 to 1,000 participants.

This is a hands-on execution role responsible for ensuring every event is planned, coordinated, and delivered to the highest standard. You will serve as the execution lead for assigned events, working closely with clients, venues, nonprofit partners, hosts, logistics providers, vendors, and internal teams to ensure flawless delivery.You will be the ultimate owner of event readiness, event-day execution, and post-event closure.

Location: Dallas, Texas or Remote

What You'll Do

  • Event Ownership & Readiness
  • Own execution of assigned events from kickoff through post-event closure.
  • Build and manage detailed event plans, readiness trackers, timelines, and team workbacks.
  • Drive completion of all event milestones and dependencies across internal and external stakeholders.
  • Own the Large Event Execution Checklist and ensure every event meets Goodera's operating standards.
  • Conduct readiness reviews & dry runs to identify and mitigate risks before event day.
  • Client & Stakeholder Management
  • Be the primary execution point of contact for clients during the planning and delivery phase.
  • Coordinate closely with client teams, venues, agencies, nonprofit partners & vendors.
  • Lead event readiness reviews, planning calls, and execution meetings leading up to launch.
  • Host Enablement & Experience Delivery
  • Partner closely with hosts to ensure complete preparedness to deliver a high-quality volunteer experience.
  • Ensure hosts have the required event context, activity knowledge, materials, run-of-show, and escalation guidance.
  • Support hosts before and during events to ensure consistent execution and participant experience.
  • Logistics, Materials & Operations
  • Own all on-site event logistics, including material planning, shipping, inventory tracking, venue deliveries, and on-site setup.
  • Work closely with the internal logistics team and shipping partners to ensure materials arrive accurately, completely, and on schedule.
  • Coordinate pre-event shipment tracking, packing / unpacking, post-event shipment, and delivery confirmations.
  • Site Recce & On-Site Leadership
  • Conduct site recce visits and walkthroughs to validate layouts, attendee flow, setup requirements, loading access, storage needs, and operational risks.
  • Lead on-site execution for large and high-visibility events across the US.
  • Act as the command center during live events, coordinating all stakeholders and execution workstreams.
  • Manage event flow, volunteer movement, setup, breakdown, staffing, issue resolution, and escalation management.
  • Continuous Improvement
  • Conduct post-event reviews and identify opportunities to improve execution quality and efficiency.
  • Strengthen event playbooks, checklists, operational processes, and readiness frameworks.

What We're Looking For

  • 5-10 years of experience managing corporate events, conferences, experiential activations, volunteer events, or community engagement events for enterprise clients.
  • Strong project management and operational planning skills with exceptional attention to detail.
  • Experience managing logistics, shipping, material deployment, vendor coordination, and venue operations.
  • Strong stakeholder management skills and the ability to work directly with enterprise clients.
  • Ability to operate independently, solve problems quickly, and make decisions in fast-moving environments.
  • Excellent communication skills and a strong sense of ownership and accountability.
  • Willingness to travel extensively across the United States.

Compensation

Expected total compensation ranges from USD $80,000–$95,000, depending on experience and location.

Goodera

About Goodera

Goodera executes hosted volunteering experiences that are accessible, engaging, and impactful for the world’s leading organizations like IBM, Airbnb, ServiceNow, Visa, and Target – 65 of our 500+ customers are Fortune 500 companies. We power on-demand volunteering experiences hosted by our ambassadors for your employees -across 1000+ cities in 100+ countries worldwide. We embrace action on social causes that align with SDGs with tailored in-person, virtual, and hybrid volunteering programs designed to bring people and purpose together.

We are a team of problem solvers and builders who are on a mission to revolutionize the way the world volunteers through technology.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
San Mateo, California
Year Founded
2014
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